Review summary

Home Telecom receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

KS

Kai SC

2 out of 5 stars
Pretty dogshit tbh

It was ok for the first few months, but then it required a network extender to work at the same efficiency. After that it was a massive fall in quality, it cannot work efficiently at any point in time anymore.

C

Carly

5 out of 5 stars
Liam was amazing

Liam was amazing, worked tirelessly to trouble shoot my issue and got my internet on line. He was patient and helpful 100% fantastic experience

BO

Bemigho Okorodudu

5 out of 5 stars
Mia was very patient and helpful.

Mia was very patient and helpful.

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All reviews

1,000 total • Write a review

Showing 1 - 10 of 996 reviews
TC
5 out of 5 stars

David is good

David was very helpful in setting everything up and giving us some great options for broadband and utilities.

Date of experience: July 12, 2025

НМ
5 out of 5 stars

Jay Brown provided an excellent service…

Jay Brown provided an excellent service with a clear explanation of all the details! Very patient and incredibly polite! Very much appreciate!

Date of experience: July 12, 2025

I
5 out of 5 stars

Jay Brown was great really helpful

Jay Brown was great really helpful. Much appreciate his ability to adapt to the customer’s needs.

Date of experience: July 12, 2025

GC
1 out of 5 stars

Rubbish service no one listens and no…

Rubbish service no one listens and no one wants to sort problems out with there own openreach kit that everyone has to pay for but they dont want to look after!

Date of experience: July 12, 2025

L
5 out of 5 stars

Excellent customer service

Firstly, I’d like to send a special thanks to MARIA (Marie) as she was extremely patient and helpful in resolving my service issues, regarding installation. I work from home so I was very anxious when my service was not working but regarding the technical difficulties, MARIA talked through the potential issues and effectively resolved them. She is so informative and patient. Thank you, Maria.

Date of experience: July 11, 2025

HC
5 out of 5 stars

Very friendly and helpful advice!

Very friendly and helpful advice!

Date of experience: July 11, 2025

WZ
5 out of 5 stars

George is very friendly an patient…

George is very friendly an patient staff,solved my problem instantly thumbs up for him

Date of experience: July 11, 2025

F

Fae

US

5 out of 5 stars

Mia was amazing

Mia was amazing ! Very helpful and informative.

Date of experience: July 11, 2025

T
5 out of 5 stars

Excellent service

I had a great service from the person sorting my broadband contract. I think his name was Chris. He managed to save me £16 per month!

Date of experience: July 11, 2025

D
5 out of 5 stars

Excellent

Excellent Kebbis

Date of experience: July 11, 2025

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