Hike, Bike & Ride is a dedicated online platform that provides comprehensive information and resources for outdoor enthusiasts interested in hiking, biking, and riding activities. The company offers a variety of services, including detailed trail guides, equipment reviews, and community forums where users can share experiences and tips. Through its user-friendly website, www.hikebikeandride.com, the platform aims to foster a community of outdoor recreation lovers, helping them discover new trails and activities that suit their interests. Targeting outdoor enthusiasts of all levels, from beginners to seasoned adventurers, Hike, Bike & Ride serves as a valuable resource for individuals and families seeking to explore nature through various activities. The platform emphasizes user-generated content, allowing customers to contribute reviews and recommendations, thus enhancing the overall user experience and supporting informed decision-making for outdoor adventures.
Hike, Bike & Ride receives a mixed response from customers, with a notable divide in experiences. Many reviewers praise the service, highlighting quick delivery and helpful staff, with comments like "super quick time" and "brilliant service" reflecting satisfaction.
However, a significant number of consumers express frustration over order issues, including delayed shipments and lack of communication. Complaints about unresponsive customer service are common, with several people reporting they received no updates on their orders or responses to inquiries. Additionally, some customers received incorrect items or faced issues with product availability. While the company has its strengths in service and delivery, the recurring order and communication problems detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 34 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2024.
| Month | Average | Reviews |
|---|---|---|
| May 23 | 4.0 | 1 |
| Jun 23 | 5.0 | 1 |
| Jul 23 | — | 0 |
| Aug 23 | — | 0 |
| Sep 23 | 1.7 | 3 |
| Oct 23 | — | 0 |
| Nov 23 | 1.5 | 2 |
| Dec 23 | 5.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 2.3 | 3 |
| Apr 24 | 1.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 34 most recent reviews.
“My parcel arrived in super quick time and included a freebie”
“Be careful when ordering from here”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Outdoor Activities.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 67 out of 100 | 4.2 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | — | 34 |
| 3.1 out of 5 (fair) | 50 out of 100 | — | 5.0 out of 5 (good) | — | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 2.5 out of 5 (poor) | 100 out of 100 | — | 2.2 out of 5 (poor) | 2.4 out of 5 (poor) | — | 85 | |
| 1.7 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.3 out of 5 (poor) | — | — | 60 |
Bottom line: Hike, Bike & Ride is #2 of 5 on overall rating in this group. On delivery, ONE Sports Warehouse scores higher (5.0 vs 4.2).
34 reviews of Hike, Bike & Ride. Filter by what matters to you.
Good communication for ensuring I ordered the correct part. Parts arrived as ordered But delivery was shocking. I paid £10 for express delivery which turned out to be 48 hour delivery which took 6 days by the time it was actually dispatched. In my mind paying £10 for express delivery of a dropper post lever it should arrive next day.
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 32% are 1–2★.
Hike, Bike & Ride is a dedicated online platform that provides comprehensive information and resources for outdoor enthusiasts interested in hiking, biking, and riding activities. The company offers a variety of services, including detailed trail guides, equipment reviews, and community forums where users can share experiences and tips. Through its user-friendly website, www.hikebikeandride.com, the platform aims to foster a community of outdoor recreation lovers, helping them discover new trails and activities that suit their interests. Targeting outdoor enthusiasts of all levels, from beginners to seasoned adventurers, Hike, Bike & Ride serves as a valuable resource for individuals and families seeking to explore nature through various activities. The platform emphasizes user-generated content, allowing customers to contribute reviews and recommendations, thus enhancing the overall user experience and supporting informed decision-making for outdoor adventures.
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