Health and Care service overall is excellent.
Health and Care service overall is excellent.
4.6
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Health and Care is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Web site easy to use
Web site easy to use. Orders responded to quickly and efficiently
Excellent product and service
Excellent product and service! Highly recommend
Easy ordering.
Easy ordering on line and quick delivery.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.healthandcare.co.uk
All reviews
1,000 total • Write a review
Showing 11 - 20 of 996 reviews
DC
Excellent service very fast delivery
Excellent service very fast delivery. Would definitely recommend Health and Care.
Date of experience: July 29, 2025
JR
Been dealing with health and care for…
Been dealing with health and care for many years always good price and there delivery is fast plus you know you are dealing with a honest trustworthy company I suffer with plantar fasciitis my pastime is hiking and long distance walking the aircast airheel ankle brace will keep you going when suffering a bout also with a green feet insoles all supplies by health and care JOHN SWANSEA
Date of experience: July 29, 2025
LS
Don't attempt to try it on!
My 94 year old mother has mobility issues and needs to wear compression socks, which she finds very difficult to get on. She was told of the Sigvaris Rolly compression aid and although it is expensive at nearly £57 she asked my brother to order it for her in the hope it would help with this daily ordeal. The Rolly arrived whilst I was visiting and so I unpacked it and spent the next 5 minutes trying to help her use it. Unfortunately, she was unable to bend down far enough to get it on her foot so I packed the item back in the box, using all of the original packing etc and left it for my brother to return during the week. I have now been informed by my mother, that after they had forensically checked the item and saying they found hairs on it, that they would not refund her, so have sent it back to her. I can see from the T&C's that they have this 'get out' clause of refunding if they can say they found hair or other damage etc, but how on earth is a person supposed to try anything on?, is anyone's home without a loose hair or spec of dust, it's ridiculous and I can vouch that the product was clean and barely out of the box when I re-packaged it (my mothers home is very clean by the way). I understand if something is damaged upon return but saying, without evidence, that there was hair found (please check T&C's for all the other 'get out clauses'), I genuinely believe this is the companies way of not giving money back and taking advantage of elderly people who have limited resourses. I am genuinely furious at this decision and would urge people to steer clear of EVER buying from this company!
Date of experience: July 29, 2025
AE
Many years of great service.
In all my dealings with Health and Care, I have never had any problems. The staff are all friendly,helpful and very competent; as I'm a little hard-of-hearing,it's very good that my telephone calls when ordering items are answered so clearly.
Date of experience: July 29, 2025
K
Karin
US
Neck collar doesn’t fit and they dodge a refund
I bought a neck collar from this company. I followed their guidance on sizing which states to order a size at least 2” bigger than neck size. The collar I ordered was size small which is 3” bigger than my neck but it kept opening when I tried to wear it. I sent it back as their website states the Velcro will stay closed when worn. They have responded to say they’ve tested the Velcro and it stays closed, which it does when not being worn! To add insult to injury they plan to return the product to me and expect me to pay £4 for the postage! Oh and apparently it was dirty when they received it. It was like new when they received it although I’m sure it magically isn’t now! Really disgusted. Update: they’ve responded to my email telling me I’d ordered the wrong size and they want £8 now to return the collar. The truth is I’d ordered the right size but this is the perfect excuse not to refund. I’m astonished at the high level of positive reviews on here although the negative ones mostly make the same point I’m making about the awful returns policy and the way they refuse all refunds on the basis of the item being either dirty or used or damaged or in my case - I apparently had ordered the wrong size even though I ordered the right size according to their website!
Date of experience: July 29, 2025
CB
A Fantastic company ,as it turned out…
A Fantastic company ,as it turned out the nebuliser I ordered wasn’t required and when it was returned the refund was immediate no hassle at all .Thank you so much
Date of experience: July 29, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.