Grenke Bank is a financial services provider specializing in leasing, factoring, and banking solutions tailored for small and medium-sized enterprises (SMEs). With over 40 years of experience in the finance sector and operations in more than 30 countries, the company understands the unique financial needs of businesses seeking to enhance their operational capabilities. The company offers a diverse range of financing options, including IT hardware leasing, e-mobility solutions, photovoltaic leasing, medical technology leasing, and office furniture leasing. By providing flexible financing arrangements, Grenke Bank aims to support companies in achieving their growth objectives while ensuring access to essential resources.
Grenke Bank receives overwhelmingly negative feedback from its customers, with a significant number of reviews highlighting serious issues. Many reviewers express frustration over unresponsive customer service, citing difficulties in reaching representatives and long wait times, often resulting in dropped calls.
Complaints about abrupt account closures without clear explanations are common, leaving clients feeling abandoned and dissatisfied. While a few customers appreciate the straightforward setup of fixed deposit accounts and commend the prompt responses from certain staff members, these positive experiences are overshadowed by the overall sentiment of unreliability and poor service. The bank's handling of customer inquiries and account management appears to be a major concern, leading to a lack of trust among users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 60 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | 2.3 | 3 |
| Jan 25 | 1.0 | 4 |
| Feb 25 | 3.3 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.8 | 5 |
| May 25 | 2.6 | 5 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Auch ich habe auf meinen Antrag für festgeld nur lapidar zwei E-Mails bekommen ,dass das videoident geklappt hat, dan...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.3 out of 5 (poor) | +78% | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 |
Bottom line: grenke Bank is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 1.8).
60 reviews of grenke Bank. Filter by what matters to you.
Habe bei der Grenke ein Festgeldkonto eingerichtet. Legitimation war einfach. 3 Tage nach dem pünktlichen Bankeinzug kam der Brief. Das einzige, zum Zeitpunkt der Anlage war es ohne Prolongation möglich. Anscheinend wurde das geändert. Frage, kann ich schon heute der Verlängerung widersprechen, auch wenn die Anlage noch 2 1/2 Jahre läuft? Mache das immer gerne frühzeitig.
Mit der Leistung von Grenke bin ich sehr zufrieden. 1 Stern Abzug: Grenke sollte Post-Ident anbieten. Das Video-Ident war eine Katastrophe: Mit dem Laptop ging gar nichts. Mit dem Smartphone wurde die Identifikation nach 3 Versuchen, unverständlichen Anweisungen und diversen Verenkungen bei einer Gesamtzeit von etwa 1 Stunde geschafft. In einer Postfiliale brauchte ich dafür nie mehr als 5 Minuten.
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Grenke Bank is a financial services provider specializing in leasing, factoring, and banking solutions tailored for small and medium-sized enterprises (SMEs). With over 40 years of experience in the finance sector and operations in more than 30 countries, the company understands the unique financial needs of businesses seeking to enhance their operational capabilities. The company offers a diverse range of financing options, including IT hardware leasing, e-mobility solutions, photovoltaic leasing, medical technology leasing, and office furniture leasing. By providing flexible financing arrangements, Grenke Bank aims to support companies in achieving their growth objectives while ensuring access to essential resources.
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