Sunwave gas+power

4.330396475770925 out of 5 stars
4.3
Great227 reviews

TrustScore

4.3
4.330396475770925 out of 5 stars
Great
5 out of 5 stars
145
4 out of 5 stars
47
3 out of 5 stars
15
2 out of 5 stars
5
1 out of 5 stars
15
227 reviews in total

Review summary

Sunwave gas+power receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Sunwave unilaterally cancels contracts

Sunwave is unilaterally cancelling electrical power contracts in the ISO-NE region. My contract was supposed to go thro...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

They just walked away from our…

They just walked away from our contracts. This is awful. We have to find new providers with a possible war with Russia...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

I guess my experience was okay with…

I guess my experience was okay with this company, because everything went usually, unless support team, they do not real...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

so happy with your service!!

so happy with your service!!

0
0
🔥 High engagement

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Filter by rating:
almost 9 years ago
4 out of 5 stars

Trust Worthy

I had and introductory rate and was able to convert very easily at the end of the term. I have since told some of my friends about this company

Helpful?
CE
CE
1 reviews
almost 9 years ago
5 out of 5 stars

Easy to work with

Customer service was friendly, easy to work with. Would definitely recommend this company.

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Laurie Lavoie
Laurie Lavoie
1 reviews
almost 9 years ago
5 out of 5 stars

on line renewal

Easy on line renewal. Clear rates and durations. Nice low rates too Thsnks

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almost 9 years ago
5 out of 5 stars

Just signed for 6 months.

Just signed for a 6 month plan, have not received first bill yet, but so far so good.

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almost 9 years ago
5 out of 5 stars

Yes I would

Very good customer service

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Marie Kennedy
Marie Kennedy
1 reviews
almost 9 years ago
5 out of 5 stars

Good price - easy sign-up

Found Sunwave when checking for a new electric supplier. They have a low 6 month price with no monthly surcharge. It was easy to sign up online and they responded quickly. Would recommend.

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Laura Arana
Laura Arana
1 reviews
almost 9 years ago
4 out of 5 stars

Fast enrollment!

I was surprised how fast my enrollment started. Other companies I had to week almost a month!

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almost 9 years ago
5 out of 5 stars

Honest renewal rate

Honest renewal rate not like others who Jack up your rate

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almost 9 years ago
5 out of 5 stars

An awesome company

Sunwave has delivered on everything they promised. I am very happy to have them as my electric service providers

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Cheryl
Cheryl
1 reviews
almost 9 years ago
5 out of 5 stars

Honesty Prevails!

Great service. They called me to say I'm paying too much when it is their own rate they are lowering.

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almost 9 years ago
5 out of 5 stars

Perfect!

I have been saved a lot of money. Thank you.

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almost 9 years ago
5 out of 5 stars

Outstanding Rate & Set up

I was happy to find Sunwave as its rate and presentation were very attractive.

Helpful?
almost 9 years ago
5 out of 5 stars

Thanks for all the notifications in the process

Thanks for alll the notifications in the process

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almost 9 years ago
4 out of 5 stars

Sign up was easy

Haven't started service yet, so this is just for the sign up portion. Communication has been fine. We'll see how it goes once the power starts flowing.

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Delia Tempera
Delia Tempera
1 reviews
almost 9 years ago
4 out of 5 stars

I was given the incorrect information on previous calls as to when contract expires

I was given the incorrect information on previous calls

Helpful?
almost 9 years ago
5 out of 5 stars

Sunwave service

Sunwave made enrollment very easy. Re-enrollment was fine as well, letter was very clear on what would happen when.

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Annon
Annon
1 reviews
almost 9 years ago
5 out of 5 stars

2 years in a row I have chosen Sunwave …

2 years in a row I have chosen Sunwave as my energy supplier because not only did they have the best price but also generate power from renewable sources.

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almost 9 years ago
4 out of 5 stars

Very trustworthy and upfront!

I have been very pleased as to the upfront notices and the actual decrease in my electrical rate since my first experience in having Sunwave as my electricity supplier. Very impressed with their professionalism and their honest approach to keeping the cost of electricity in CT at a more reasonable rate as opposed to UI.

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almost 9 years ago
5 out of 5 stars

Great Customer Service!

Would like to see pricing a bit more competitive, but the Customer Service reps and Customer Service Manager are both excellent, personable and extremely helpful!

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almost 9 years ago
5 out of 5 stars

Satisfied customers thanks

Was very easy to deal with and a great rate,thanks steve.....

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