All on time and works well
All on time and works well
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4.7
Excellent
271 reviews
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💬Hasn't replied to negative reviews
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Review summary
Go Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Friendly, tidy and professional install
The installers were friendly and very thorough in locating the aerial for best performance. They did a very neat installation and cleaned up carefully when finished. Speeds are exactly as advertised and very stable. Great service, highly recommended.
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A great
A great, simple and straight forward process.
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Only just joined. Good so far.
Can’t give any more than 4 stars yet as we have only just joined. Set up was quick and easy except for the connector for the phone missing from the equipment pack. Contact with customer service was quick and this was resolved without any further hassle. So far very good. Thank you.
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Company details
Information provided by various external sources
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Website
www.gointernet.co.uk
All reviews
271 total • Write a review
Showing 91 - 100 of 267 reviews
R
Delivered as promised
Due to the collapse of my previous broadband provider on the OFNL network I had to find a new supplier who would get me up and running within a week. The previous reviews on Trustpilot were glowing and I am glad I checked them because these guys have been nothing short of great! And yes, within a week I was setup on the system, router delivered and migrated over to Go Internet all with only two phone calls required where there is no excessive wait times. An added plus is that the new router provides better coverage across my house than my previous one. Go Internet, I hope you continue to grow but manage to maintain the same great service.
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A
So far very happy
Process was very simple and straight forward, everyone I have spoken to so far over email has been very helpful and friendly. My only constructive feedback would be that with the router you issue to customers, especially for those setting up service on the OFNL network, that you include a handy guide on what is the right way to connect the router to the OFNL network. The speed and the service so far has been very good. There are a few apps on my smart TV and sometimes when performing a search the service seems to slow down and I am presented with a "connection timed out" error, but otherwise all is good.
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M
Very friendly and explained everything…
Very friendly and explained everything I needed to know even helped me set up my devices
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MM
The customer service was great
The customer service was great, i was kept updated on my order until all was set up and live. I like the fact that there are no technicians involved in setting up and there are no long cables to put up with, its just plugging the router.
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SC
So far
So far, so good. Waiting on a new dish which is due in the next couple of weeks. Impressed so far.
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