Great service easy to return vehicles…
Great service easy to return vehicles and no fuss service
Go Rentals is a vehicle rental service specializing in car and van rentals for both personal and commercial use. The company operates through its website, www.gocarandvanrentals.com, offering a diverse fleet of vehicles that cater to various customer needs, including everyday transportation, business logistics, and special events. By providing flexible rental options, Go Rentals aims to meet the demands of individuals, families, and businesses looking for reliable and convenient transportation solutions. The target market for Go Rentals includes local residents, tourists, and businesses in need of short-term vehicle access. Customers can expect competitive pricing and a straightforward booking process, making it easy to secure a rental vehicle that suits their requirements. With a focus on customer service and accessibility, Go Rentals strives to provide a seamless experience for those searching for quality rental solutions in their area.
Go Rentals receives mixed feedback from customers, with both praise and criticism present. Positive notes frequently include service, great, rentals, minibus.
Critical feedback often cites company, rental, avoid, back. Overall sentiment is balanced at 3.2 stars based on 73 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 73 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 73 most recent reviews.
“Great service easy to return vehicles and no fuss service”
“I’m very unhappy with Go vehicles they took my car in for full service & m”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 67 out of 100 | 3.9 out of 5 (good) | 2.1 out of 5 (poor) | 1.6 out of 5 (poor) | — | 73 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Go Rentals is #5 of 5 on overall rating in this group. On booking, Lava Car Rental scores higher (4.6 vs 1.6).
73 reviews of Go Rentals. Filter by what matters to you.
Great service easy to return vehicles and no fuss service
Go Rentals is a London based company, that has a 4.9 star reviews, it seems like that this trust pilot page is a ground where disgruntle customers, from all over the world, tend to use this page, when there have had bad experience with other car hire company similar to the name Go Rentals. Please be aware we are a London based company, and we do not operate abroad. We are a independent and not associated to brokers.
I rent automatic vans on a regular basis from Go Rentals. They are a great, trustworthy company and really easy to deal with.
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 45% are 1–2★.
Great service, great stuff, easy to book
Go rentals went above and beyond when the car I was ment to hirer wasn't returned on time. They dropped my family and myself at our holiday home in 2 cars and then delivered our hirer car off next day. They gave me eta's and updates throughout. Jake was super helpful and gave me options. He has great customer service and I would definitely use again.
My family used the van 4 their last-minute trip. Loved it
Fantastic trip, mini bus made it lovely for the family
Great journey, with a great mini bus. Would reccomend it!
Solid minibus. Got us up and down many roads with ease. Service was quick and easy. Would recommend!
Great service, will be back for sure.
Thank you so much for the great price and the near immaculate van. It was a pleasure.
Thank you very much for the last minute arrangement of the minibus. Quick, cheap and easy
Excellent communication picked up 17 seater minibus on the day i needed and it could not have been any smoother process stress free.
Go Rentals is a vehicle rental service specializing in car and van rentals for both personal and commercial use. The company operates through its website, www.gocarandvanrentals.com, offering a diverse fleet of vehicles that cater to various customer needs, including everyday transportation, business logistics, and special events. By providing flexible rental options, Go Rentals aims to meet the demands of individuals, families, and businesses looking for reliable and convenient transportation solutions. The target market for Go Rentals includes local residents, tourists, and businesses in need of short-term vehicle access. Customers can expect competitive pricing and a straightforward booking process, making it easy to secure a rental vehicle that suits their requirements. With a focus on customer service and accessibility, Go Rentals strives to provide a seamless experience for those searching for quality rental solutions in their area.
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