GO-tickets is a Dutch online ticketing platform based in Doetinchem, specializing in ticket sales and visitor registration for events across the Netherlands and Belgium. Established in 2011, the company caters to a diverse range of event organizers, including festivals, associations, conferences, and corporate events. GO-tickets provides a user-friendly system that allows clients to create and manage their own ticket shops quickly, without the need for technical expertise. The platform operates on a commission-based model, where organizers pay only for tickets sold, eliminating the need for contracts or upfront costs. GO-tickets emphasizes personalized assistance, offering support during the setup process and maintaining accessibility through telephone communication on business days. With features designed to streamline the ticketing process, including options for quick event creation and visitor scanning, GO-tickets aims to enhance the overall experience for both organizers and attendees.
GO-tickets generally receives high praise for its customer service, with many reviewers highlighting the helpfulness and patience of staff members like Sari, Arden, and Leonardo. Consumers appreciate the assistance they receive when navigating ticket purchases and accessing their tickets, often noting that representatives resolve issues quickly and effectively.
However, a significant portion of reviews expresses frustration over pricing, with multiple customers claiming they were charged excessively for tickets compared to other sources. Some also report problems with ticket descriptions and validity, leading to dissatisfaction and feelings of being scammed. Despite these critical issues, the overall sentiment remains largely positive, with many customers satisfied with the service they received.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 49 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.9 | 13 |
| Sep 24 | 5.0 | 3 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 4.5 | 8 |
| Dec 24 | 4.3 | 6 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 4.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 49 most recent reviews.
“Sari was very helpful on the phone, he fixed my issue in no time”
“Avoid GO TICKETS”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.7 out of 5 (good) | — | 49 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: GO-tickets is #1 of 5 on overall rating in this group.
49 reviews of GO-tickets. Filter by what matters to you.
Sari was very helpful on the phone, he fixed my issue in no time. I called because I couldn't access my tickets, the download kept failing. The AI chatbot is absolutely horrendous and did not help me at all. It couldn't find my info, kept asking me the same questions. It was no help AT ALL. The only good thing it did was connect me to someone as helpful as Sari.
Arden did a fabulous job helping me retrieve A Beautiful Noise tickets that I purchased from Go Tickets. I thought they were lost forever. Thank you!
I was able to get what I needed without too much of a hassle. My only issue was how long it took to get a response it took over 5 minutes and I almost gave up. But when I did get a response I got exactly what I needed without any struggles.
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Myra went above and beyond to help me get my tickets
GO-tickets is a Dutch online ticketing platform based in Doetinchem, specializing in ticket sales and visitor registration for events across the Netherlands and Belgium. Established in 2011, the company caters to a diverse range of event organizers, including festivals, associations, conferences, and corporate events. GO-tickets provides a user-friendly system that allows clients to create and manage their own ticket shops quickly, without the need for technical expertise. The platform operates on a commission-based model, where organizers pay only for tickets sold, eliminating the need for contracts or upfront costs. GO-tickets emphasizes personalized assistance, offering support during the setup process and maintaining accessibility through telephone communication on business days. With features designed to streamline the ticketing process, including options for quick event creation and visitor scanning, GO-tickets aims to enhance the overall experience for both organizers and attendees.
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