Fast late night response
For small business owners, especially new ones like me, work never stops. Trying to setup a new website and email late at night, I ran into some difficulties. Logged a case and got a swift response from Dmitriy helping resolve the issue quickly. It was well AFTER MIDNIGHT! Not only the quality response, but the amazing instant late night response meant I could complete what I needed to do, and not wait a few more days before I got time again to look at things. Hugely impressed with amazing service. Huge THANKS Dmitriy & Freethought.
Top customer service
I have used freethought for several years for our hosting company. They have helped resolve several issues promptly and offer a high level of support as well as providing in-depth knowledge. They just recently restored a backup for me during the weekend due to a malware attack and cannot fault their assistance in this matter. Would certainly not hesitate to use their services in the future & would recommend them fully.
Hard to beat...
I have been using Freethought Internet for website and domain name hosting for at least 10 years. I am not their best customer by a long shot, but that never seems to matter; the service is always excellent.
I have some tech knowledge, but I have also made some really dumb mistakes from which the guys and girls at Freethought have efficiently and patiently rescued me. And even when I flag a regular query as 'low priority', it is usually answered within an hour, if not minutes.
For price, professionalism and personal service, it would be hard to beat this company.
Always exceptional customer support
Always exceptional customer support. Always have the answers and are happy to help. Superb hosting too, never let me down. 100% best company for hosting.
