First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
We have already had our front bay windows re-done; this decided us to go further with others. We were very happy with your representative who visited, and we were happy enough to agree to go ahead with the further work.
Had a great conversation with the original visit. All options were explored and an acceptable solution was chosen. Shortly afterwards received a call to book the technical survey and then the install. The survey was quick, professional and detailed. The install was amazing. 2 fitters arrived at the time they were supposed to, conducted a quick inspection then cracked on with the install. Install complete and the fitters cleaned up after themselves, demonstrated window operation and ensured I was fully happy. I was so impressed I actually ordered a further install and received the same level of service. I’d highly recommend.
Fantastic service from sales to survey and installation. Couldn't be happier with the results - exactly what we hoped for for our home. Two new doors and three windows perfectly fitted. Elevating the look and feel of our home as part of updating and replacing very old ones.
Quick, clean and professional installation. Damian and Chris worked very well as a team.
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Five stars is what i gave the 10th of FEB 25 If you were to read reviews instead of chasing others you would know DON'T ASK AGAIN. CSB.
Date of experience: February 23, 2025
Door replaced quickly and with care. All plaster work made good and work place left clean and tidy.
Date of experience: February 23, 2025
They were very helpful and understanding
Date of experience: February 23, 2025
US
We had bedroom and kitchen windows done. Fitters were timely ans courteous and cleaned up after themselves. We love the windows, it's made a huge difference and no more condensation! We love it so much we are now getting the front and back doors and remaining windows done in April!
Date of experience: February 23, 2025
US
Slight hiccup over the installation timing but the installations themselves went very well. The fitters were incredibly professional and polite. Left everything really clean and tidy. Would certainly recommend First Home Improvements.
Date of experience: February 23, 2025
The Quality of the installation and the windows themselves are exceptional. The installers on both occasions were very professional and very personable I would have no hesitation to use this company again or to recommend them.
Date of experience: February 23, 2025
The house feels much warmer, draft has been removed/stopped. Thank you.
Date of experience: February 22, 2025
Absolutely fantastic job done by jamie 4 new windows and new backdoor very polite left minimal mess all round job well done 👍
Date of experience: February 22, 2025
The professional way the way the work was carried out plus the speed and consideration of everything whilst on site. I would recommend them with out hesitation to friends and family
Date of experience: February 22, 2025