Front and back doors
I recently had 2 doors installed and am very happy with the finished product, everyone I dealt with were polite and helpful. The installers did a great job and left with minimal mess I definitely recommend
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First Home Improvements
Reviews 1,000•
4.6
Construction & Manufacturing4.6
Excellent
1,000 reviews
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4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.6
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Friendly and professional
Friendly, professional and very tidy. The new windows are perfect. They are a fantastic product.
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We have had 9 windows done
We have had 9 windows done, and the front and back doors all replaced. The work was completed on time with no problems, as the installers were of the highest standards. The quality of the product has made a big difference to the value of our house, so I would personally like to thank Mike Charnell, Jordan Harris, and Jaz Powar, for their excellent installation work that they carried out in three hot days, so thank again and we are very pleased with the result
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The team that provided the installation…Iulian Mindru and Michael Baker
The team that provided the installation of my windows and doors were Iuian Mindru and Michael Baker. They were very polite and professional. Nothing was too much trouble for them . When the installation was complete they went through the whole process of how everything worked. It was a pleasure to have them work on my property.I would also like to thank Dean Lazel for thoroughly and professionally helping me through the process.
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Company details
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Showing 611 - 620 of 996 reviews
MD
Brand new door fitted by a lovely man
Brand new door fitted by a lovely man! 100% happy. Would recomend First if you needed doors, windows, soffits or dormers. They do the lot and more. Really first rate products fitted by experienced friendly people. Have had nearly all mine done by them with no complaints or problems except for one small window that did'nt close properly. They soon came to rectify that! Nothing cheap and nasty with these guys. Thanks First you are the best.
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MO
Excellent product and installation
Excellent product and installation. Very pleased with my Windows.
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H
FIRST HOME IMPROVEMENTS, AN EXCELLENT EXPERIENCE
From start to finish First Home Improvements provided an excellent service. The sales rep and surveyor were extremely helpful. The fitting team were friendly, quick and very clean - they left no mess. I am very pleased with the products, I had 1 composite front door and 10 UPVC windows (including a bay). My home is brighter, draught free, the noise from traffic and trains has definitely reduced and my home is noticeably warmer. I feel much safer in my home as the level of security the new door and windows provide, compared to the old ones, has considerably increased; as a single parent living in an ex rental property this is a very important feature that First Home Improvements offer, and was very important to me. I am very pleased with the products and service I received.
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AT
Great company with excellent customer service
Great company with knowledgeable and friendly staff. A little on the expensive side but the overall experience has been excellent.
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LP
Avoid at all costs
Do not let them in your home. We had our quotation done and the guy would not leave without a yes answer. £100 deposit yes, it's accessible but for a 10k plus job at 10% plus interest, no thank you. Multiple calls to head office for one off discounts and offers, again, only if we say yes on the spot.
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SM
Fraud contracts given out
I have had a sales rep come to my house try to sell me windows and doors at ridiculous prices when I turned them down a manager came back with a price I agreed to this so he sent the rep out again to finalise things they had the wrong colour that we agreed on then my partner would not sign until they received this so the rep went on to the phone and we got everting sorted paperwork signed now they have back tracked and are refusing to fit windows and doors at agreed price I’m going to try to get them investigated and see if the can back tracked of a signed contract I have a manager now coming out on Friday 25/04/25 to try and bullshit me into taking my deposit back or add another £1600 on to the agreed price PLEASE DO NOT USE THIS COMPANY THEY ARE TRYING TO GET CLIENTS IN THE EAST MIDLANDS NOW THEY ARE A POOR EXCUSE OF A COMPANY AND ARE NOW TRYING TO GET ME TO TAKE MY DEPOSIT BACK I AM AT PRESENT ON TO CITIZENS ADVICE AND TRADING STANDARDS ABOUT THIS ISSUE
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JD
Windows and doors installation
Just had Richard Gaskin and Jason cook to come and install windows and doors on the whole house, very polite people and hard working, arrived on time and got straight on the job, highly recommend.
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LR
After team a bloody nuisance!
Work team is great but the office doesn’t leave you alone! If I’ve got an issue you can be rest assured that I will be calling them. I don’t need a million calls from you!
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