Review summary

First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

c
Front and back doors

I recently had 2 doors installed and am very happy with the finished product, everyone I dealt with were polite and helpful. The installers did a great job and left with minimal mess I definitely recommend

Useful
Share
Friendly and professional

Friendly, professional and very tidy. The new windows are perfect. They are a fantastic product.

Useful
Share
ML
We have had 9 windows done

We have had 9 windows done, and the front and back doors all replaced. The work was completed on time with no problems, as the installers were of the highest standards. The quality of the product has made a big difference to the value of our house, so I would personally like to thank Mike Charnell, Jordan Harris, and Jaz Powar, for their excellent installation work that they carried out in three hot days, so thank again and we are very pleased with the result

Useful
Share
The team that provided the installation…Iulian Mindru and Michael Baker

The team that provided the installation of my windows and doors were Iuian Mindru and Michael Baker. They were very polite and professional. Nothing was too much trouble for them . When the installation was complete they went through the whole process of how everything worked. It was a pleasure to have them work on my property.I would also like to thank Dean Lazel for thoroughly and professionally helping me through the process.

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 591 - 600 of 996 reviews
M&

The installers were first class

The installers were first class, introducing themselves & telling us in what order they would be working in the rooms. They were fast & very efficient completing the work in the time they said. Even cleaned up after they had finished. Would definately use te again.

Useful
Share
EJ

Had a whole new set of windows and a…

Had a whole new set of windows and a front door fitted to the highest standard possible. The two guys, Jamie Poulton & Harry Gill, worked like pit stop mechanics - very thorough and professional and very very easy to talk to as well!

Useful
Share
AC

Very polite lovely people.

Very polite lovely people. Rob and Jordan respected our property. They both did an outstanding job courteous and respectful the whole time they where here. Left all areas clean and tidy checked we where happy before they left.We would 100% recommend them for any job.

Useful
Share
CM

Very pleasant and helpfull excellent…

Very pleasant and helpfull excellent service from Jade Downs when sorting my window we phoned on Monday for service under guarantee he came on Thursday to which we were very pleased with a speedy response very happy with the work

Useful
Share
B

The two fitters, Charlie and Brett

The two fitters, Charlie and Brett, were quick, efficient, tidy and, above all, friendly. New front door and side window completed in less than a morning.

Useful
Share
MR

Great security and good look

I was concerned about the cost but the quality of the products is top of the range. I don't see anybody breaking in without a sledge hammer. The workmanship is good and if you're looking for security this seems to be the product. The fitter was finished in just over 4 hours-2 windows and a door. Not sure that it's enhanced energy efficiency yet I didn't much appreciate trying to 'sell' me more product. I don't have cash to burn and didn't need anything else.

Useful
Share
J

They were fast and very careful.

They were fast and very careful. I am extremely satisfied with all the work carried out by first home improvements that I have had done. Many thanks for all your good work.

Useful
Share
GH

Mike Taylor arrived early and fitted my…

Mike Taylor arrived early and fitted my front door finishing to a high standard! We are very happy looks really nice with the other new windows and back door. Thank you! Our other 5 windows and back sliding doors were fitted efficiently over 2 days by Liam and Dan! This is the first time we have used First and all installers were clean and the windows look amazing! We have a slight issue with one of our main bedroom windows but I was made aware and first now re-ordering another window to be fitted soon and I do not need to pay until it is rectified! Excellent customer service and clean efficient fitters!

Useful
Share
IS

Irene Smith

Irene Smith This is the second time we have used this company. Last time it was for new windows this time it was for the barge bards and soffits. Colin and Tony were polite and efficient and worked well together as a team. They were more than happy to answer any questions we had during the two days they were here. They did an excellent job and cleared up each day they were here. We are delighted with the result. We would be happy to recommend this company.

Useful
Share
LV

Double glazed window and door replacement

Really pleased with our new windows and back door. They look lovely and have eliminated draughts and noise - living on a bus route this is great. Ben and John fitted them and they were efficient, very polite and friendly explaining the process along the way which really helped. Any mess/dust was quickly cleaned up very efficiently. Windows are a massive investment but our experience with the whole company and fitters was a positive one

Useful
Share
Previous1•••596061•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.