Review summary

First Class Watches is exceptionally well-rated by customers. Customers particularly appreciate service and quality.

✨
Based on reviews, created with AI

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Value for money & service is excellent

Value for money & service is excellent

A
Dainty necklace

I loved the look of the necklace online but didn’t realise just how dainty it was until it arrived. Sadly I returned it.

Watch arrived quickly and was very well…

Watch arrived quickly and was very well packaged and protected.

Would highly recommend

Would highly recommend. Competitive pricing, quick delivery, good notifications. Very pleased with my automatic watch. Would definitely shop here again.

Company details

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All reviews

100 total β€’ Write a review

Showing 1 - 10 of 96 reviews
Ps
5 out of 5 stars

Excellent first class service and…

Excellent first class service and delivery times very fast...great watch great service all in all wonderful experiences

Date of experience: July 3, 2025

SS
5 out of 5 stars

Superb as usual...

First class watches are exactly as it says 'on the tin'....First ClassπŸ‘ I've purchased many Seikos from them over the years. Pretty much the only online seller that I use. The free watch bracelet adjustment/sizing is a nice extra. Also next day delivery if you purchase before a certain time. You can't knock that. Simply 'first class'πŸ‘

Date of experience: July 2, 2025

MB
5 out of 5 stars

Dispatch was prompt and on time.

Dispatch was prompt and on time. The watch was exactly as described.

Date of experience: July 2, 2025

MH
4 out of 5 stars

Great service as always I wanted a…

Great service as always I wanted a watch with a step-tracker and found a GShock that fitted the brief, a GBD800 in khaki green. I only mark down one star as there was an issue with the location that I arranged for it to be sent, not really the fault of FCW.

Date of experience: July 2, 2025

JR
5 out of 5 stars

Fantastic service

Fantastic service, ordered on Sunday and received the watch on Tuesday. Great deal on a Hamilton watch and fiance is so pleased.

Date of experience: July 2, 2025

R
5 out of 5 stars

Great 5 star service

Great product Great deal Great delivery

Date of experience: July 1, 2025

JB
5 out of 5 stars

Fantastic company to deal with!

Fantastic company to deal with!! I have purchased several watches from First Class Watches now, varying from Sinn, Damasko and Squale over the last couple of years. The service that I have received has been fantastic every time. Delivery is always on time and preorder dates are accurate. Emails are dealt with quickly and there is always clear communication. My latest purchase has been a Damasko DK37. Rowland has been really helpful and has kept me informed throughout the order process and questions have been answered promptly. I have visited the store in Kenilworth twice and the team are always helpful and friendly to assist. So pleased to see that you stock and source such quality timepieces. I have given up using larger watch companies who never have stock, preorder dates are never accurate and customer service is none existent. Thank you for the service that you have provided me with over the years and I can’t recommend you highly enough to others. It’s so nice to see a UK independent watch company thrive and be the main distributor for more niche brands. All the best to the team and look forward to my next purchase from you again very soon!!

Date of experience: July 1, 2025

J
5 out of 5 stars

Great quick service

Great quick service, thanks

Date of experience: June 30, 2025

SP
5 out of 5 stars

Fabulous all round.

The watch was as described. There was good communication from the seller and it arrived super quick, therefore, I have no complaints and would highly recommend.

Date of experience: June 30, 2025

VS
5 out of 5 stars

Excellent service

Excellent service, i get that watch on time

Date of experience: June 30, 2025

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