Review summary

First4Lawyers is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

Great service

Shanice was really great and helpful , listen to what I had to say and what I needed. Really quick in responding and dealing with me. Great service

fs
Very friendly very helpful and took the…

Very friendly very helpful and took the time to listen to me well recommended.

Quick, assertive and very helpful. Understood my needs and quickly escalated to the legal team

Quick, assertive and very helpful. Understood my needs and quickly escalated to the legal team.

Very good advice helped me to clarify…

Very good advice helped me to clarify things

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All reviews

1,000 total • Write a review

Showing 901 - 910 of 996 reviews
A
5 out of 5 stars

Friendly

Friendly, compassionate, helpful service.

Date of experience: August 2, 2024

J
5 out of 5 stars

It was straight forward and simple to understand.

Not sure yet because it’s a new case

Date of experience: August 2, 2024

JR
5 out of 5 stars

Very informative and lovely service…

Very informative and lovely service thank you

Date of experience: August 2, 2024

C
5 out of 5 stars

Friendly and polite so helpful and…

Friendly and polite so helpful and explained in detail the processes all round excellent service and Emily 10 out of 10 for your customer service

Date of experience: August 2, 2024

C
5 out of 5 stars

Emily was very helpful and precise at…

Emily was very helpful and precise at taking my information. Very happy with my experience.

Date of experience: August 2, 2024

DG
5 out of 5 stars

Lauren was very helpful during the…

Lauren was very helpful during the call, thank you!

Date of experience: August 2, 2024

AW
1 out of 5 stars

I will try someone else

I could see they have such a good rating so thought I would give them a go for an accident at work claim I spoke to someone they took all the details and said they would phone back 2 days later nothing so I guess I'm going to contact someone else obviously they don't need the work.

Date of experience: August 2, 2024

L
5 out of 5 stars

Jake was sympathetic, kind and very helpful

Was phoned just 10 minutes after submitting the online form, even though it was just after 5pm. Spoke with Jake who was really friendly and helpful throughout. He also offered sympathy for what I had been through, as well as just going through all the mandatory things he had to do. Don't know the ultimate outcome yet of whether my case will be accepted, but the initial experience was great.

Date of experience: August 2, 2024

T
5 out of 5 stars

Friendly and fast

Lovely helpful and understanding

Date of experience: August 1, 2024

th
5 out of 5 stars

Very polite and understanding

Very polite and understanding

Date of experience: July 31, 2024

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