Final Rentals is an online platform specializing in affordable car rental services for travelers seeking convenient and budget-friendly transportation options. The company allows customers to book rental cars from various locations, including major airports and city centers in destinations such as Malta, Sint Maarten, Jamaica, Saint Lucia, and the Dominican Republic.
Targeting vacationers and business travelers alike, Final Rentals aims to provide a seamless booking experience with no hidden costs or cancellation fees. By offering competitive pricing and a range of vehicle options, the company caters to individuals and families looking for reliable transportation during their trips. Through its user-friendly website, customers can easily compare rates and secure their ideal rental car online, enhancing their travel experience.
Final Rentals receives a generally positive reception from customers, with many praising the excellent service and smooth rental experiences. Reviewers highlight the timely pick-up and drop-off at airports, as well as the professionalism and attentiveness of the staff, contributing to a hassle-free experience.
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However, there are notable complaints regarding customer service, with some consumers reporting unhelpful staff and issues with rental agreements, such as unexpected fees and deposit handling. A few customers express frustration over unclear contract terms and upselling tactics. Despite these criticisms, many still appreciate the quick responses and flexibility shown by the company when addressing concerns. Overall, Final Rentals is seen as a reliable choice for car rentals, though potential customers should be aware of some inconsistencies in service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
208
100%
+0.4
● Low
4.2 / 5 overall
=
208 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.1▲ 0.4
12-month avg
3.8
All-time
4.2
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
2.0
4
Sep 24
3.4
5
Oct 24
4.5
2
Nov 24
3.7
3
Dec 24
4.5
10
Jan 25
3.6
11
Feb 25
3.7
3
Mar 25
3.7
6
Apr 25
—
0
May 25
4.6
5
Jun 25
4.0
4
Jul 25
3.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 208 most recent reviews.
Top praiseof 165 positive reviews
Customer service41%
67 mentions
Friendly staff21%
34 mentions
Easy to use13%
22 mentions
Helpful support13%
21 mentions
“Excellent customer service in being flexible with our cancellation the day before we were to pick up the car”
On “Customer service” · Jun 6, 2025
Top complaintsof 40 negative reviews
Customer service25%
10 mentions
Charges18%
7 mentions
Payment issues18%
7 mentions
Scam15%
6 mentions
“There were many issues”
On “Customer service” · Jun 3, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
Overall rating and review count for this company and similar companies
I rented a car for 4 days at Superior Rental, franchise of Final Rental in Albania. The process from reservation till the pick went very smooth. The staff was very friendly and professional they even suggested some places we visited. I would totally recommend 😊
Che dire, per motivi di lavoro mi trovo spesso in Albania precisamente a Tirana, un mio amico di Tirana mi ha consigliato SUPERIOR RENTAL, non voglio dilungarmi troppo ma devo dire che come franchise hanno un servizio ottimale e professionale, la loro squadra e la maniera in cui sono disponibili con il cliente fa capire davvero quanto sono professionali e bravi !!! Ogni volta che ritornerò in Albania la mia garanzia sono e saranno loro! Ve lo consiglio spassionatamente!!! 👏🏻
I recently had the pleasure of renting a car from this company, and I must say that the experience was absolutely outstanding. From start to finish, everything exceeded my expectations.
The booking process was seamless and hassle-free. The staff was not only professional but also incredibly friendly and eager to assist. The car I rented was in impeccable condition and ready to go when I arrived.
I had a last-minute change in my travel plans, and they went above and beyond to accommodate my needs without any fuss. The entire rental experience was a breeze, and I felt valued as a customer.
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Excellent experience!
Comfortable, reliable, and friendly service in Albania.
It was a great experience from booking the rental online to receiving email confirmation and step by step instruction on how to receive and return the vehicle. Car was the newest vehicle I’ve ever driven. I will definitely recommend Superior Rental to anyone.
I used final rentals last summer and I had a great experience. The car was new and worked great and if I had any questions they were there to help anytime. Will def use again!
We rented a car from Superior Rental, which is a franchise of Finalrentals, on August 2023. Their service was super professional, and the team there were great at communicating and made the process of renting the car very easy.
We were also very satisfied with the new car they rented us. It made our road trip in Albania very comfortable and even more enjoyable.
Definitely would rent there again when we come back next year.
I have rent a car at FINARENTALS Albania. I have had my Holidays in the Permet
They have explained to me that the car I have booked, a small segment was not for this terrain.
We were dissapeard. The guy called to the Manager and there was the solution.
They offered us, with not so much difference in the preis an off road.
We had amazing Holidays
I was with my family and I found
- proffessional service
- new cars
- friendly team
- i wiill use again SUPERIOR RENTAL
- i will recommend to my friends
It was my first time travelling in Albania so I was very nervous. Everything worked great!!! The rental company was very helpful, they even gave me tips on what to visit. I went to Durres, Saranda, Korca, the car was smooth, fast and it felt very safe. I will definitely rebook them when I revisit Albania :)))
The rental company was very professional. The staff was polite and helpful. The car was clean and worked without fault. We used it for 5 days travelling around to the southern coast of Albania.
I rented a car from SUPERIOR RENTAL of the Finalrental company, in Rinas airport, Tirana, Albania at early September. The electric car they provided was a new one, which I used without problems during my one week stay there. The staff of Superior Rental was very friendly and helpfull; the service was
very professional and proceedure of renting rather simple; the cost of renting was quiet resonable.
Ottimo servizio! Macchina meravigliosa siamo stati in sette e abbiamo girato Albania dal sud al nord, e la metà del Montenegro, siamo soddisfattisimi !!!
I rented a car just this month from Superior Rentals and I can honestly say that it was one of the best experiences with car rentals I’ve had as a tourist. Going into a different country is already stressful and nerve-wracking as it is, but with Superior Rentals, they made the car rental process so easy for me. They provided excellent service and the car I rented fit all of my needs and more. Suffice to say I am a very happy customer and would definitely recommend anyone looking for car rental in Albania to go with Superior Rentals! Thank you for your great service.
We had a wonderful experience this summer with Superior Rentals in Albania. The car provided was new, clean, spacious, and quite comfortable, which was a pleasant surprise. We travelled extensively to the southern part of the country and found the car to be an excellent choice.
The guys at the airport were very polite and even helpful with suggestions about itineraries to the south of the country. The whole process was a breeze. We were impressed overall and highly recommend this company if you need a rental car in Albania. We will not hesitate to use them again next time we visit the country.
Vado molto spesso in Albania per motivi di lavoro e un mio amico mi consiglio Finalrentals. Mi trovo estremamente bene. Sono seri e molto professionali. Una volta un piccolo contrattempo, lo hanno risolto positivamente in pochissimo tempo.
Final Rentals is an online platform specializing in affordable car rental services for travelers seeking convenient and budget-friendly transportation options. The company allows customers to book rental cars from various locations, including major airports and city centers in destinations such as Malta, Sint Maarten, Jamaica, Saint Lucia, and the Dominican Republic.
Targeting vacationers and business travelers alike, Final Rentals aims to provide a seamless booking experience with no hidden costs or cancellation fees. By offering competitive pricing and a range of vehicle options, the company caters to individuals and families looking for reliable transportation during their trips. Through its user-friendly website, customers can easily compare rates and secure their ideal rental car online, enhancing their travel experience.