Fast Track Travel and Tourism reviews & trust report
Fast Track Travel and Tourism is a travel agency based in Abu Dhabi, specializing in a wide range of travel services tailored to meet the needs of both local and international travelers. The company offers visa assistance for various destinations, including UAE visas, airport visa changes, and visa packages for multiple countries. Their comprehensive offerings also include holiday packages, Umrah visas, and specialized visa changes for travelers from diverse nationalities.
Targeting tourists and business travelers alike, Fast Track Tourism provides efficient and reliable solutions for those seeking to navigate the complexities of international travel. With a focus on facilitating smooth travel experiences, the agency caters to a diverse clientele looking to explore destinations such as Dubai, Armenia, and beyond. The company's user-friendly website, www.fasttracktourism.com, serves as a platform for customers to access their range of services and plan their journeys with ease.
Fast Track Travel and Tourism has a positive customer experience.
Fast Track Travel and Tourism receives high praise for its efficient service and accommodating staff, with many customers expressing gratitude for the smooth visa processing and overall travel experience. Reviewers frequently highlight the professionalism and dedication of agents like Ms.
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Yola, Ms. Anne, and Ms. Kimmy, who go above and beyond to assist clients. However, there are notable complaints regarding poor service, particularly concerning refund processes and communication issues. Some customers report difficulties in obtaining deposits and express frustration over rude staff and lack of follow-up after payments. Despite these criticisms, the majority of reviews reflect a positive sentiment, emphasizing the company's fast and reliable service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
127
100%
-1.3
● Low
4.5 / 5 overall
=
127 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.3▼ 1.3
12-month avg
3.8
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.6
5
Sep 24
5.0
1
Oct 24
4.7
3
Nov 24
4.0
3
Dec 24
—
0
Jan 25
1.0
1
Feb 25
5.0
2
Mar 25
—
0
Apr 25
1.0
1
May 25
5.0
1
Jun 25
1.0
1
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 127 most recent reviews.
Top praiseof 113 positive reviews
Fast & efficient60%
68 mentions
Customer service30%
34 mentions
Smooth experience14%
16 mentions
Helpful support11%
12 mentions
“I would like to thank Fast Track Travel and Tourism for the smooth transactions”
On “Fast & efficient” · May 19, 2025
Top complaintsof 14 negative reviews
Customer service57%
8 mentions
Payment issues50%
7 mentions
Refund43%
6 mentions
Returns21%
3 mentions
“Please if you can get Tourist visa to other company much better”
On “Customer service” · Jul 3, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
They are standing by their name as it is Fast track...!
Good experience with them for arranging the UAE visa for my family from India.
Highly Professional and Very Quick process with affordable price without any extra charges.
Nice Service and Best Recommended to All !!!
- Bhararthi Vallavan
I was on Facebook and saw fast track tourism & saw ad regarding visa extension as my visa was expiring soon so I just called them and conversation started.
I went to Facebook review section and I saw 1000+ positive reviews & immediately decided to visit.
After setting the appointment with lady consultant over the call, Next day I went to fast track tourism on 16th floor. A2A or Airport to Airport visa change from Fast Track Tourism is Amazing
So these are my personal experience and I am happy to share it.
1. Assistance by sales consultant was amazing and she gave the gift after talking we decided to take the flight to extend our visa using fast track tourism.
2. Agent was very accommodating and after sale they did call us to know whether we understood things explained well or not. I had an amazing experience
3. We had our bus ticket for Sharjah from Abu Dhabi with the visa change package. Next day at around 2:50 I went to lifeline hospital to take the bus and it dropped me to Sharjah airport
4. I got call from agent whether we reached to airport or not, She was with me all the time, although she said visa will be approved within 24 hours but to our surprise once we came back to UAE, It was already approved and I saw my WhatsApp she sent it. I have never seen such a caring travel company and I recommended it to everyone to enjoy hassle free service
I recommended it to every job seeker & traveler in UAE who wish to extend his or her visa should approach Fast Track Tourism to get the best service.
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Fast track travel will give you a satisfaction that we all deserve. I'm happy I found a Travel Agency whom I can fully trust and they are all so accommodating. Thank you for your honest service 🙂
I really appreciate the staff of Fast Track Travel and Tourism, they are all accommodating and answers my questions and discuss everything about their services that they provide, they have reasonable price for their product and services.
Fast Track Travel and Tourism is a travel agency based in Abu Dhabi, specializing in a wide range of travel services tailored to meet the needs of both local and international travelers. The company offers visa assistance for various destinations, including UAE visas, airport visa changes, and visa packages for multiple countries. Their comprehensive offerings also include holiday packages, Umrah visas, and specialized visa changes for travelers from diverse nationalities.
Targeting tourists and business travelers alike, Fast Track Tourism provides efficient and reliable solutions for those seeking to navigate the complexities of international travel. With a focus on facilitating smooth travel experiences, the agency caters to a diverse clientele looking to explore destinations such as Dubai, Armenia, and beyond. The company's user-friendly website, www.fasttracktourism.com, serves as a platform for customers to access their range of services and plan their journeys with ease.