Fast Track Travel and Tourism reviews & trust report
Fast Track Travel and Tourism is a travel agency based in Abu Dhabi, specializing in a wide range of travel services tailored to meet the needs of both local and international travelers. The company offers visa assistance for various destinations, including UAE visas, airport visa changes, and visa packages for multiple countries. Their comprehensive offerings also include holiday packages, Umrah visas, and specialized visa changes for travelers from diverse nationalities.
Targeting tourists and business travelers alike, Fast Track Tourism provides efficient and reliable solutions for those seeking to navigate the complexities of international travel. With a focus on facilitating smooth travel experiences, the agency caters to a diverse clientele looking to explore destinations such as Dubai, Armenia, and beyond. The company's user-friendly website, www.fasttracktourism.com, serves as a platform for customers to access their range of services and plan their journeys with ease.
Fast Track Travel and Tourism has a positive customer experience.
Fast Track Travel and Tourism receives high praise for its efficient service and accommodating staff, with many customers expressing gratitude for the smooth visa processing and overall travel experience. Reviewers frequently highlight the professionalism and dedication of agents like Ms.
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Yola, Ms. Anne, and Ms. Kimmy, who go above and beyond to assist clients. However, there are notable complaints regarding poor service, particularly concerning refund processes and communication issues. Some customers report difficulties in obtaining deposits and express frustration over rude staff and lack of follow-up after payments. Despite these criticisms, the majority of reviews reflect a positive sentiment, emphasizing the company's fast and reliable service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
127
100%
-1.3
● Low
4.5 / 5 overall
=
127 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.3▼ 1.3
12-month avg
3.8
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.6
5
Sep 24
5.0
1
Oct 24
4.7
3
Nov 24
4.0
3
Dec 24
—
0
Jan 25
1.0
1
Feb 25
5.0
2
Mar 25
—
0
Apr 25
1.0
1
May 25
5.0
1
Jun 25
1.0
1
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 127 most recent reviews.
Top praiseof 113 positive reviews
Fast & efficient60%
68 mentions
Customer service30%
34 mentions
Smooth experience14%
16 mentions
Helpful support11%
12 mentions
“I would like to thank Fast Track Travel and Tourism for the smooth transactions”
On “Fast & efficient” · May 19, 2025
Top complaintsof 14 negative reviews
Customer service57%
8 mentions
Payment issues50%
7 mentions
Refund43%
6 mentions
Returns21%
3 mentions
“Please if you can get Tourist visa to other company much better”
On “Customer service” · Jul 3, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
I really appreciate and thank you to Fast Track Travel for helping me with my 2 times change visa specially to Ms Stezzie 😘😘😘thank you and God blessed everyone .. Highly recommended 👍👍👍👍thank you very much
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The staffs are great, very helpful and accommodating and friendly. They are very good by giving informative in booking details. Especially to Magie the one who assisted me. Thanks to you!
We went to Armenia and Georgia it was a very pleasant trip thank you for fast track agency especially thank you Danica she help us the hold trip until we come.
Whenever you want to inquire/book something, look for Ms MAGGIE. I have a very good experience with her service. Very professional. She is very keen, will remind you everytime for all the documents needed, even when the visa will expire soon, she will update you and she is very accommodating unlike the others that I had to talk to when she was away. Thanks Ms Maggie for always giving a helping hand! Smooth transactions as always because of you.
Very satisfied. I will definitely recommend to my friends & relatives. The staff are very kind & helpful, especially to "Mr. Justine Mateo" for more than 3hours of assisting me, my experience here is really the best.
It was a fantastic and trouble-free journey. Thanks, Sir. Justine, thank you for accommodating all of my inquiries and prompt transactions. I enthusiastically endorse this agency, particularly Sir. Justine. Until our next transaction
Thank you so much Ma'am GAIL for the fast assistance MANILA-DUBAI PACKAGES. She was so patient in answering all my inquiries. Thank you so much for assisting me maam.
Thank you fast track for the smooth travel visa change specially miss ELAINE for always updating us in our trip. Highly recommended salute to your team👏👍👌
I like ate tricia shes very kind and about her work she’s verygood at that the transaction is very fast and smooth.
its my first time to ride a plaine I don’t feel any pressure because the plane is very comfortable the service is good. I like emirates and gulf air very comfortable..
Fast Track Travel and Tourism is a travel agency based in Abu Dhabi, specializing in a wide range of travel services tailored to meet the needs of both local and international travelers. The company offers visa assistance for various destinations, including UAE visas, airport visa changes, and visa packages for multiple countries. Their comprehensive offerings also include holiday packages, Umrah visas, and specialized visa changes for travelers from diverse nationalities.
Targeting tourists and business travelers alike, Fast Track Tourism provides efficient and reliable solutions for those seeking to navigate the complexities of international travel. With a focus on facilitating smooth travel experiences, the agency caters to a diverse clientele looking to explore destinations such as Dubai, Armenia, and beyond. The company's user-friendly website, www.fasttracktourism.com, serves as a platform for customers to access their range of services and plan their journeys with ease.