Fast Track Travel and Tourism reviews & trust report
Fast Track Travel and Tourism is a travel agency based in Abu Dhabi, specializing in a wide range of travel services tailored to meet the needs of both local and international travelers. The company offers visa assistance for various destinations, including UAE visas, airport visa changes, and visa packages for multiple countries. Their comprehensive offerings also include holiday packages, Umrah visas, and specialized visa changes for travelers from diverse nationalities.
Targeting tourists and business travelers alike, Fast Track Tourism provides efficient and reliable solutions for those seeking to navigate the complexities of international travel. With a focus on facilitating smooth travel experiences, the agency caters to a diverse clientele looking to explore destinations such as Dubai, Armenia, and beyond. The company's user-friendly website, www.fasttracktourism.com, serves as a platform for customers to access their range of services and plan their journeys with ease.
Fast Track Travel and Tourism has a positive customer experience.
Fast Track Travel and Tourism receives high praise for its efficient service and accommodating staff, with many customers expressing gratitude for the smooth visa processing and overall travel experience. Reviewers frequently highlight the professionalism and dedication of agents like Ms.
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Yola, Ms. Anne, and Ms. Kimmy, who go above and beyond to assist clients. However, there are notable complaints regarding poor service, particularly concerning refund processes and communication issues. Some customers report difficulties in obtaining deposits and express frustration over rude staff and lack of follow-up after payments. Despite these criticisms, the majority of reviews reflect a positive sentiment, emphasizing the company's fast and reliable service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
127
100%
-1.3
● Low
4.5 / 5 overall
=
127 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.3▼ 1.3
12-month avg
3.8
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.6
5
Sep 24
5.0
1
Oct 24
4.7
3
Nov 24
4.0
3
Dec 24
—
0
Jan 25
1.0
1
Feb 25
5.0
2
Mar 25
—
0
Apr 25
1.0
1
May 25
5.0
1
Jun 25
1.0
1
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 127 most recent reviews.
Top praiseof 113 positive reviews
Fast & efficient60%
68 mentions
Customer service30%
34 mentions
Smooth experience14%
16 mentions
Helpful support11%
12 mentions
“I would like to thank Fast Track Travel and Tourism for the smooth transactions”
On “Fast & efficient” · May 19, 2025
Top complaintsof 14 negative reviews
Customer service57%
8 mentions
Payment issues50%
7 mentions
Refund43%
6 mentions
Returns21%
3 mentions
“Please if you can get Tourist visa to other company much better”
On “Customer service” · Jul 3, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
Thank you so much Fast Track Travel and Tourism ,especially to Ms. Ivy for always answering And assisting me on my questions. Appreciate your fast and smooth transaction. Highly recommended. God bless you always and more power.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I would like to commend Tricia for her exceptional assistance in booking our Georgia trip, which provided us with a wonderful snow experience. Her dedication to her work and professionalism are truly outstanding. She went above and beyond to ensure that our trip was planned seamlessly and that all our needs were met. I highly recommend Tricia Gesmundo for her exceptional service and attention to detail. Thank you for making our trip a memorable and enjoyable experience.
I would like to express my heartfelt gratitude to Fast Track Travel & Tourism, especially to Ms. Nataly, for her exceptional kindness and patience in arranging my Georgia trip. I was pleasantly surprised by the excellent package and pricing she provided. Fast Track Tourism exceeded my expectations with their top-notch services. Ms. Nataly is, without a doubt, the best travel agent I've ever encountered.
I like the fast track agency, Ms Tin helping regarding for the visa change of my sister, she are updating and helping giving advice and the fast track agency are so quick to do the visa change and you can contact them quick,super recommend.
To Mr. Sean,
He really did his job well to assist me and answer all the questions I need to know. From the start na nag inquire aq,he help me a lot, then I decided to book a ticket from him in Fast Track Travel and Tourism, within a minutes of time, natanggap kuna ang ticket, his doing fast process.
Maraming Salamat po Mr. Sean
We recently came back from our wonderful Georgia holidays. And I would like to thank Ms.Nataly for helping me with all the bookings. She gave me affordable and best deal for flight and hotel..I really appreciate her help even on her day off and together with ms.Angelica, my brother was able to apply and got his Georgia visa right on time...I was happy and stressed free on my recent trip so I am looking forward again to book with fast track on my next leave :-)
HAPPY SERVICE
Its our first time with fast-track travel agency it is an excellent service and friendly staff. Thanks a lot to Ms.Magie for her fast service.😊😊
I just want to thank you for the experience of fast track travel and tourism the service is excellent. Specially thank you to Ms.Ivy for assisting me 🫰🏻
Just want to share my experienced when sponsoring my nephew to come in dubai ngbook aq bumili sa ibang travel agency which is naoffload sya dec 7,2023 dhil kulang sa briefing then ngtry aq ulit mgpabook ng ticket ng dec 10 ,2023 kay Ms Stezzie Ng fastract sympre bago ko ng pabook madmi pa ko tanong sa knya na sinagot nya pakiramdam ko nun wala na ko pagasa kasi naoofload na pamngkin q ng dec 7 bngyan nya kami ng lakas na loob na sumubok at lumaban ulit imagine tatlo araw lang pagitan ng offload nya pero nakuha pa din nmn dhil sa galing nya mgadvice.. mraming slamat mam naway marami ka pa matulungan lalo na sa pamilya umaasa na madala pamilya nila dito sa uae. Highly recommend q si mam stezzie kaht d kmi kuha visa sa knya maramdaman mo msaya din sya sa tagumpay nmn..god bless u mam stezzzie babalik at babalik po kmi sayo
thank fast track travel and tourism..😊😊
Lalong lalo na po sayo ma'am grace..napaka bait..laging nag update ..bilis pa mg reply sa mga question..thank you
Fast Track Travel and Tourism is a travel agency based in Abu Dhabi, specializing in a wide range of travel services tailored to meet the needs of both local and international travelers. The company offers visa assistance for various destinations, including UAE visas, airport visa changes, and visa packages for multiple countries. Their comprehensive offerings also include holiday packages, Umrah visas, and specialized visa changes for travelers from diverse nationalities.
Targeting tourists and business travelers alike, Fast Track Tourism provides efficient and reliable solutions for those seeking to navigate the complexities of international travel. With a focus on facilitating smooth travel experiences, the agency caters to a diverse clientele looking to explore destinations such as Dubai, Armenia, and beyond. The company's user-friendly website, www.fasttracktourism.com, serves as a platform for customers to access their range of services and plan their journeys with ease.