Fasthosts Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Customer service is excellent! I didn’t have to wait long to be connected to an agent, Mark, who handled my query immediately. He was very polite and knowledgeable. Based on this interaction and my overall experience with Fasthosts so far, I would recommend them!
Explained everything perfectly
Fantastic service. Dealt with my enquiry efficiently and provided steps for further support moving forward. All dealt with in one online chat session. Thank you
I spoke with Jefferson Quijano and I was offered exceptional help in resolving my issues, I will 100% work with this company again in the future because of Jefferson's efforts
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www.fasthosts.co.uk1,000 total • Write a review
Purchase was easy and when I had a minor issue which needed resolved, Jem on the live chat was great and fixed it straight away - amazing customer service!
I needed to set my business up online. I'm not tech savvy and was nervous. I knew I needed a domain name and website builder. Karen at Fasthosts was so helpful, really patient and helped me through the process, registering my new domain name and linking it to the web builder for me. She advised on different products that may be of interest or help but wasn't pushy, just gave me my options. I'm happy to say I now have my domain name and will start building my website for my business. Highly recommend Fasthosts for clear pricing, no hidden costs, comprehensive packages and having a really helpful, knowledgeable UK support team is fab too
Louie Gee Remorosa consistently provides prompt solutions and delivers excellent support.
Very promopt and accurate information from Karen. Thank you
Emman was great, very patient with a complete novice. I hadn't understood the significance of the otder you do things and he was very clear what would happen if he made the changes I was requesting.
Fasthosts support is by far the quickest for resolution time, on hold times. Support is 2nd to none and will always be my choice of provider
Good company with great customer service. Had a few people help me out over my time with them and Emman was very helpful at giving advice over live chat.
Quick response from a very helpful agent (Louie Gee). Thank you.
