β Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Fantastic Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Fantastic Services has renewed my membership a month early and has taken money out of my account despite my cancellation of the membership. I need the money back, and was told that I can contact the finance department. When trying to do so, I have only been met by unhelpful phone line tangents and robots. I find this extremley frustrating as, having had a good experience with them so far, I can no longer get in contact with them. Really dissapionted.
Jess was excellent
Professional , independent and courteous.
Made an effort to understand what we wanted and kept communicating appropriately throughout. Hi early one of the best experiences we've had with fantastic services.
I previously booked this company for a gardening service. They undertook maintenance work of cutting the grass and trimming bushes but no gardening (Ie planting bulbs) I had asked for the lawn and all soils to be fertilised and insecticide to be administered to one large bush. This was not done. They said they would offer me a reduced cost further appt to undertake this. I am not sure what was done at this appt but I believe that no fertiliser has been placed on any soil. If I want bulbs planted this would entail a further appt for landscaping. What gardening service cannot plant bulbs? What gardening service requires two appts to undertake this basic work?
There was miscommunication between me and the office and the gardeners, leading to multiply e-mails and confusion about what services I had paid for and what I would actually be receiving.
I have requested a partial refund and await their response but due to the foregoing reasons, I will not employ the again. It is an expensive, frustrating, disappointing experience. This statement is my belief only.
Excellent work undertaken by the team. Garden clearance with very overgrown lawn and large area of weed clearance. The team arrived on time and carried out the work professionally and to a very high standard.
Thanks!
Georgi and Nikola,
Make a fantastic pair punctual and very hard working with a smile.
Polite and I formative would definitely recommend there services.
So happy with my garden service, as Nikola put it from jungle to beautiful garden.
Would definitely ask for them if possible when booking future services.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.