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Fantastic Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Fantastic Services has renewed my membership a month early and has taken money out of my account despite my cancellation of the membership. I need the money back, and was told that I can contact the finance department. When trying to do so, I have only been met by unhelpful phone line tangents and robots. I find this extremley frustrating as, having had a good experience with them so far, I can no longer get in contact with them. Really dissapionted.
Very hatful and hard working
Jess was excellent Professional , independent and courteous. Made an effort to understand what we wanted and kept communicating appropriately throughout. Hi early one of the best experiences we've had with fantastic services.
Excellent worker.
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www.fantasticservices.com1,000 total • Write a review
Asen was amazing! Quick, polite and efficient - I would 100% recommend him
Date of experience: June 6, 2025
Cleaning was good. They spoke well and explained about their concerns. Sophia was very good at communication and dealt my finance well.
Date of experience: June 6, 2025
Reliable turned up in Time and done a great job
Date of experience: June 6, 2025
Gardeners were professional on time, and polite. Was very happy with the service.
Date of experience: June 5, 2025
US
I contracted Fantastic Services to help do a moving out clean. The people who were supposed to do the cleaning were four hours late, came into the apartment took a quick look around and then left saying that they had to find parking. When they finally returned 1 hour later they did such a poor job. One of the cleaners even said that I needed to pay cash even though I had pre-paid. It was clear he was lying. When I refused he simply dropped it. A year later the company still randomly takes money out of my account as they set up a subscription without my permission. Stay well away from this company they are terrible and criminal. UPDATE: I sent an email to the Fantastic Services team making them aware that they took money out of my account without my permission a few days ago. I have still not received a response. The only time I have had a response has been when I’ve added this review. I would appreciate the funds that Fantastic Services has removed from my account without my permission be refunded immediately. UPDATE: No one from your team has been in touch. Can someone please respond to my email and issue the refund immediately? This is not right.
Date of experience: June 5, 2025
