Review summary

Fabletics UK has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

DC

Danielle Coles

1 out of 5 stars
Disgraceful company!! SCAMMERS!!

Disgraceful company!!! Total and utter shambles of a company that is getting away with scamming and quite frankly robbing people. They entice you in with ‘amazing’ deals but there is nothing amazing about it, only for them as they get their pockets lined every month with £59.99!!!!! They claim it’s stated in the T&C’s but it is NOT clear at all. If they can’t get the money from the card you put in they will search your paypal history and take it from which ever card is still valid on there!!! I will be taking this to citizens advice and consumer rights as this is completely misleading and has the ‘misdescriptions act’ written all over it!! DO NOT use this company what ever you do!!!!!! SCAM….. SCAM….. SCAM…..SCAM

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stuart coles

1 out of 5 stars
Scam, Do not order from this company

Do not order from this company, they are scammers who take a monthly subscription from you even when you request a cancellation. More worryingly is they try every method of payment from linked to you. Avoid this company

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AM

Antony Morvan

1 out of 5 stars
Absolutely outrageous.

I naively ordered from Fabletics and was actually happy with my purchases. Then I get an email today that I have been charged £59.99 for the monthly membership. What membership?! This is ridiculous and I have contacted them to cancel it immediately and issue me a refund. How they are even allowed to do this, I dont know! I would recommend staying away from them! I will be reporting this if I dont get a refund.

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T

Thomas

2 out of 5 stars
Not great

Website is not great and quite frankly difficult to navigate. App rarely works.

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All reviews

100 total • Write a review

Showing 21 - 30 of 96 reviews
J

The website is really flaky

The website is really really flaky on mobile I’m using an iPhone and safari and my experience placing an order wasn’t great. - Randomly the page would reload - After adding items to cart I then got an error telling me that ‘a problem occurred’ and I was returned to the Home Screen with an empty shopping basket - After logging in with PayPal and choosing my (valid) address, the site wouldn’t let me place an order until I re rendered an address using the sites address function. When I did this it didn’t show my surname and is t said NULL as my surname I’ve been in software testing for 25 years so if you need some help with this please let me know EDIT after response To suggest that you recommend using desktop and Chrome is extremely naive and will cut your audience significantly. Not a great business move. Most people shop from their phone nowadays (I can point you to the source for this if you like) Secondly - where exactly do you make this recommendation about using desktop and chrome? I don’t see it anywhere on your website. Using analytics you can find what technology is being used to place orders, you should be using this data to test your site effectively. I just had a look at a product earlier and the size guide didn’t load. Think about how many people are not continuing with their order because the site doesn’t perform well. I hope this was useful for you guys. Whoever is testing / developing your site needs to be finding these things

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RR

The clothing fits perfectly

The clothing fits perfectly – my new favourite sportswear store.

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J

Quick and easy

Quick and easy Great

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DM

Finally

Finally, a fashion store focused on sport and comfort!

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AB

I love this sportswear

I love this sportswear – fashionable and functional at the same time!

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BB

Quick and easy purchase

Quick and easy purchase

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JH

Great quality

Great quality! The Activewear Store offers comfortable and stylish sportswear.

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LM

Tolle Qualität

Tolle Qualität! Der Activewear Store bietet bequeme und stylische Sportmode.

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DH

Your website is slow and difficult to…

Your website is slow and difficult to find things. Payment section is also clunky, tried to make payment 3 times but asked for billing address which was correct.

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L

The products are FANTASTIC

The products are so amazing. The fabric is really durable and comfortable, a previous pair I literally spilt bleach down the whole side and not a SINGLE mark. Genuinely. The bras are just as good. Can absolutely say they are the best. Definitely sign up for VIP though, even just for the month you buy and then cancel because it can be extremely expensive without it. But even so I’d say totally worth it.

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