EZ Car Care has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
This company have been nothing but outstanding in dealing with undelivered packages which was no fault of theirs A lovely lady named Annmarie resent my order with DPD and I received it within two days, as for their products more than worth the money and this is from an Autoglym addict…my only problem is i feel i want it all now…in full transparency the snow foam is just ok but gonna give it another chance🤞🏿
So this company has had alot of negative comments. Im here to say the opposite. The products EZ car care make are by fair some of the best in the UK. My car has never looked so shiny. Products are easy to use with clear instructions on the bottle. Even when there miss an item(s) of the order there then go above and beyond to make sure it gets to you the next day. I would also like to mention the friendly lady who answers the phone. She was very passionate about the products and was also very professional and couldn't have helped me enough. So thank you EZ Car Care.
I place an order with this company over a week ago and paid over £100 .I had no email conformation but a load of adverts from them . After a week I contacted the office and was greeted with a rude hello and the young girl ob the phone told me that they just changed over to a new system and apologised for the late order . She then told me that it will go out that day for an over night tracked delivery . No email or tracking number nothing and when I email there customer seres the email just gets rejected and bounced back . I will be now going back to credit car company for a refund .
Used these products previously, and decided to restock. Order placed beginning of June and it seems after a delay the order was damaged in transit. Struggled to make contact, however managed in the end and since received a delivery. Disappointed that the Wheel Armour was replaced by Fusion but it still does a good job. As long as the deliveries continue to be a success I will order again.
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www.ezcarcare.co.uk889 total • Write a review
I was given a small jar of CZ Graphene wax from my detailer friend and did my car with it 3 months and its still beading well. With that I ordered the £49.99 offer which included this same wax and a multitude of their other products it was processed and delivered rapidly. The amount of products that came was unbelievable it will take ages to assess them all ,but wow. Cheers Dave
Date of experience: December 23, 2023
Placed order on 28th November for £49 of products. My payment has been sent but no invoice received on day of purchase. Absolute poor service from this company, not picking up my phone calls or emails. Don’t bother, I buy from another company who delivers better customer service.
Date of experience: December 12, 2023
Love EZ car care. Dont get me wrong, not every product is a banger but most are more than good and some are amazing, all for a great cost. I've only docked a star for deliveries. Dispatching orders takes a long time which wouldn't be so bad if they didn't use parcel force for heavier parcels who have no option to leave in a safe space or take it to a drop off shop without paying another fee. Basically unless you know your at home every minute of every day in the next 2-3 weeks plan on forking out extra for redelivery.
Date of experience: December 9, 2023
US
Definitely a very happy customer here. I've got the Clarity 2.0 to clean the glasses and the product is outstanding, very efficient. When the package arrived I realized that one of the items was missing. I've sent an email and straight away they've sent me the one was missing. Excellent after sales and customer care. Recommended!
Date of experience: December 5, 2023
Great service and excellent products highly recommend
Date of experience: December 4, 2023
Have used this company’s products for a while now and the products themselves are of good quality and last for a while. As with everything some are better than others so it all comes down to personal preference. Delivery has on the whole been quick, with any issues sorted quickly if there were damages or missing products. Overall I can’t complain
Date of experience: December 1, 2023
Fast service and always kept upto date with things.
Date of experience: December 1, 2023
