sliding doors fitted
Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements
EYG Home Improvements
Reviews 816•
4.2
Construction & Manufacturing4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Faultless
Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.
Order costing 33,000 with EYG they mess it all up
EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.
Pushy Sales -You’ll Never Get Rid
It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.eygwindows.co.uk
All reviews
816 total • Write a review
Showing 771 - 780 of 812 reviews
TW
Exceptional service from start to…
Exceptional service from start to finish from initial survey, through to additional upgrades, then the fitting teams that was very professional, polite & helpful @ All times, nothing was a problem & they went the extra mile. Just how customer service should be ... No hesitation in recommending EYG Everytime
Date of experience: March 1, 2020
cd
I had 2 bedroom windows replaced on a…
I had 2 bedroom windows replaced on a wet, windy morning.The 2 workmen did a thoroughly professional job, putting down dust sheets etc so they left no mess whatsoever.I am delighted with the result and every one of the EYG staff I dealt with, right from the initial consultation, were very good - no hard sell, just listened to what I needed.Excellent
Date of experience: February 29, 2020
Yc
I chose EYG as I had used them before
I chose EYG as I had used them before. This time I requested a rushed delivery in order to fit into other building work. I was told this was approved by the area manager. I found the problem with EYG was that you deal with 3 different departments, the initial costing visit, the surveyor and then the installation team, who don't seem to pass on or share information. It felt very impersonal and promises made, i.e., a quicker installation date, didn't happen. The window itself is fine.
Date of experience: February 28, 2020
MA
Very well done job.
The did excellent job and in a very good time, also the workers in general were very professional and great amount of care and skills, Very well done job.
Date of experience: February 28, 2020
MD
Fast efficient installation..good price…
Fast efficient installation..good price quality products,I have no hesitation in recommending.
Date of experience: February 27, 2020
g
graham
US
Bit of a mixed review
Bit of a mixed review, we’re happy with the product now it’s fitted, all windows and doors look amazing. Now for the negatives, didn’t appreciate the phone call asking for an extra £590 because the salesman didn’t realise it cost more to fit windows into a dormer, after all contracts signed and survey completed. Needless to say I refused. We asked for five keys for front door, received three and two blanks, that should have been explained at the beginning, obviously not a deal breaker, but clarity from the beginning would have been appreciated. Lastly surveyor promised something that wasn’t feasible. On the whole pleased with the product, just feel let down with customer care.
Date of experience: February 26, 2020
GB
Excellent service and workmanship All…
Excellent service and workmanship All round would recommend the the company
Date of experience: February 26, 2020
PW
A good job
The fitters were polite, cheerful & friendly. They did a good job, explaining clearly & tidied up after themselves A clean & professional team.
Date of experience: February 26, 2020
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