Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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All reviews

816 total • Write a review

Showing 761 - 770 of 812 reviews
MS
5 out of 5 stars

I have just had EYG hard wood windows.

I have just had EYG hard wood windows done as I am in a conservation area, The 2 men who came to do the job were excellent. They were Polite,professional, clean, and very efficient. I can,t thank John Shepherd and Peter Demian enough for their excellent work. I would recommend EYG to anyone who needs hard wood windows.

Date of experience: March 6, 2020

MF
5 out of 5 stars

Excellent from start to finish

The service we received from the quote, surveyor and fitting was excellent from start to finish. The fitting team Lewis and Liam were chatty, funny and very polite and completed the fitting of our new front door and frame efficiently with no mess at all! Since we had a bad experience with another company several years ago we have used EYG ourselves and for our sons house, the quality of their is of a very high standard. A very pleased Mr and Mrs Fitzsimmons

Date of experience: March 6, 2020

Ja
5 out of 5 stars

Great quality fittings and prompt…

Great quality fittings and prompt service

Date of experience: March 5, 2020

MM
5 out of 5 stars

Paul and Andy did good

Paul and Andy arrived and got straight on the fitting our door which we are very pleased with and they left everywhere clean and tidy. We are very happy with the finished door . Just as we like our front door fitted last year mr and Mrs J Beal

Date of experience: March 4, 2020

AJ
5 out of 5 stars

I ordered a new rear door and frame from EYG.

I ordered a new rear door and frame including fitting and the price was very competitive. Another company had told me that it would not be possible to make or fit a door, EYG had no problem meeting my requirements. They rang to arrange a day and time for fitting and arrived exactly as agreed. The door and fixtures were exactly as specified and the fitting team were great. The two who carried out the work were, Lewis and Liam. Their work cannot be faulted. They were polite and respectful, a nice change these days. They carried out the fitting quickly and efficiently, adjusting the door lock to enable me to use it without strain. On completion they cleaned up the area they had been working in. Overall a great experience from two ambassadors for their company. If you want an EYG door fitting then be sure to ask for them. I recommend both the team and the company for their high standards.

Date of experience: March 4, 2020

R
1 out of 5 stars

1 star because of spam emails

I am leaving EYG 1 star because I am sick and tired of spam emails from them. We asked for a quote 2 years ago but did not go with them. Since then every week new emails appear, we have pressed unsubscribe on numerous occasions, I have rung them to ask to remove my email address again numerous times. Promises that they have removed my details, false as I continue to get their annoying spam. Do not use the company unless you want to be spammed to death for the rest of your life. Update: Followed their advice below, we will see if they remove my address, until that happens this review stays!

Date of experience: March 4, 2020

IO
4 out of 5 stars

The two chaps who fitted the french…

The two chaps who fitted the french windows were efficient and wasted no time and just got on with the job.Cleared up everything afterwards.have already recommended your firm to near neighbour.EYG have now replaced all our windows and exterior doors and porches.extremely pleased with quality of windows and workmen.thank you.

Date of experience: March 4, 2020

MB
5 out of 5 stars

Sales were very honest ad helpful and…

Sales were very honest ad helpful and gave a competitive price. The installation went seamlessly. Fitters ere excellent.

Date of experience: March 4, 2020

c
4 out of 5 stars

A good service

A good service, no issues with workmanship other than incorrect door handle was ordered so this will have to fitted on a revisit

Date of experience: March 3, 2020

c
5 out of 5 stars

Good work

Good work, cleaned up after and protected our furnishings whilst working

Date of experience: March 1, 2020

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