sliding doors fitted
Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements
EYG Home Improvements
Reviews 816•
4.2
Construction & Manufacturing4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Faultless
Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.
Order costing 33,000 with EYG they mess it all up
EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.
Pushy Sales -You’ll Never Get Rid
It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.eygwindows.co.uk
All reviews
816 total • Write a review
Showing 661 - 670 of 812 reviews
DM
EYG sub contractors Gary and Jack…
EYG sub contractors Gary and Jack Cuthbert. We are extremely pleased with the work carried out on our porch today by Gary and Jack. They worked very well throughout the day and the porch is excellent and a credit to their proficiency. Thank you EYG.
Date of experience: July 2, 2020
C
Customer
US
Pretty happy initially the doors are…
Just thought id pop on here again and update my comments surrounding your aftercare. I sent through a particularly juicy email to your team, which listed the issues. And provided a lovely string of events. This included one of your team snapping at me on the phone then slamming the phone down (I was at work and she wanted me to drop everything) she commented at the time that she couldn't arrange a visit if I didn't talk. Strange you now claim to not know anything about me needing a visit. It also mentions that no one called me back until you called again asking me to buy windows. When I asked about the aftercare for the doors my notes state he put the phone down. All this for you lying about high security locks, a seal falling off, and the insane expanding foam (all the time actually so doors might look mint bit some of the quality might be a bit ropey) . Pretty happy initially the doors are overall fabulous and I was looking forward to replacing the windows to match - however the aftercare has been shocking. The rep who was supposed to come and check the ‘leaking’ filler never showed and kept pushing me to get a ‘finance quote’ for the windows if he visited. Kept telling me how ‘bad’ my current windows were. Not forgetting that this is the guy that promised me he would replace my high security locks like for like - didn’t and then lied and said he didn’t promise them. I last messaged them many, many moons ago - to which they totally ignored my messages. Nicola - I was promised just the same when I reported this within five days of fitting. And then any subsequent emails were ignored. Kinda shows who your business is that you ignore customers until they pop on here. When I can find the time I will post on here the time stamps of every single email. Your appalling lies drop you a star. Still no replies to emails, did give them extended time frame due to covid - but feel incredibly angry that they are still claiming I haven’t contacted them. So reminder, didn’t get the locks provided, agent said he would sort the faults IF I got a quote for the windows, and we have had to sort out some fitting faults.
Date of experience: July 1, 2020
MD
A super job
A very professional installation of a new hybrid conservatory roof. All members of the team from initial sales, survey through to installation were very efficient and kept me informed at every stage. The product is a vast improvement on my previous plastic roof, cooler on the warmer days with much less noise noticed when it rains. Overall EYG delivered a super roofing system at a competitive price.
Date of experience: July 1, 2020
MA
Conservatory roof replacement with cosy roof system and replacement of glazed units.
A really good experience, well organized, well coordinated between trades, well delivered, neat and tidy, courteous and helpful.
Date of experience: July 1, 2020
SB
Good workmanship
Good workmanship Good quality On time Very pleasant engineer
Date of experience: July 1, 2020
PB
Tiled roof on conservatory.
New tiled roof on conservatory work carried out very efficiently.workmen very polite clean and tidy would recommend thanks for a good job.
Date of experience: June 29, 2020
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