Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

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E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

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mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

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Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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816 total • Write a review

Showing 611 - 620 of 812 reviews
G

5 Star Service!

Just moved into a bungalow a few days ago with a lovely EYG conservatory, which was just within the 10 year guarantee, but discovered a few faults with the doors which wouldn't lock. Called the service team this morning. Within a couple of hours, John arrived & fixed the doors & the perished seals. Excellent service, can't thank this company enough.

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HY

Gaz and Lee

Gaz and Lee, from Scarborough branch,the window fitters were very clean working, efficient and produced a good job. Giles, who came round to discuss our window options was also informative and very helpful in guiding us in the right direction.

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P

Great quality windows

Great quality windows. The fitters did a great job. I will use this company and request these fitters in future.

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JN

Extremely Prompt, Brilliant after sales service.

Eyg erected a porch for us two years ago. During the very hot weather the door became misaligned and wouldn’t close. After a service call, which only took a few hours, we had an engineer attend and fix the problem the next day. Absolutely brilliant and highly recommend them! Thank you for your very prompt service!

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Cc

Gary and Jack are a great team.

Gary and Jack worked so hard and have done a great job on my new conservatory, one happy customer.

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D

Excellent work men the job was finished…

Excellent work men the job was finished with perfe tion

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JS

Robert our fitter was excellent.

Robert our fitter was excellent.

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RH

Absolutely disgusting customer service

Absolutely disgusting customer service. My parents have waited in all day to have their back door fitted. EYG have just decided to not turn up. No phone call, no message no one answering the phone when my parents ring. Disgraceful. Warning.. ..do not use this company....they take your deposit and are then in no hurry to get the job and don't even turn up. Terrible!

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c

Excellent service with a quality…

Excellent service with a quality product.

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MT

Timely job well executed

Arrived on time, sheeted everything down, did excellent job fixing the windows and cleaned up afterwards

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