Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

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E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

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mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

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Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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816 total • Write a review

Showing 601 - 610 of 812 reviews
LC

Could be better.

We’ve booked to have all our doors and windows replaced. Cannot fault the quality of he windows fitted, however the front bedroom window was damaged/smashed during installation and has not yet been replaced or repaired over a week later. The front door has been delayed and despite asking for revised dates we do not know when this will be done. We were initially very impressed when we signed up over 16 weeks ago however we are getting more disappointed as time goes on. Customer service could do with some work! EDIT 15.09.2020 Work still not completed, never return phone calls when promised! Terrible service.

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NG

Just had our doors and windows…

Just had our doors and windows replaced. The service we received from start to finish was first class. The windows and doors are perfect. Would highly recommend this company.

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c

A wonderful two team performance of the…

A wonderful two team performance of the building of the conservatory. They certainly dealt with some difficult construction in connection with the outer wall tiles and the adjacent roof. Well done to Graham and Ricky. Thank you to the EYG for the excellent conservatory set up.

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L

Excellent service

Excellent, efficient, hassle free service. Had a front door fitted around a year ago, the seal along the bottom had come away. Spoke to Nicola , who swiftly got someone to call me back within the day , the following morning two fitters arrived on time and fitted a new seal! Couldn’t ask for a better service, thank you EYG Hull

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MD

Jon & John came to fit a new roof on…

Jon & John came to fit a new roof on out conservatory, We were very pleased with the job they did and they were very professional throughout, they worked very hard and kept things tidy and took away all the rubbish when their part was completed. they worked to social distancing rules. Would highly recommend these 2 fitters, thank you both for a great job done well. Would also like to thank the Plasterer and Electrician who also did a supper job and worked to government guide lines of social distancing. Thank you both as well.

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AH

Lee & Gaz were excellent

Lee & Gaz were excellent, they turned up on time, were very polite. They did a great job of removing & fitting new patio doors. They worked quickly & very cleanly. They left & took all the rubbish . The company has been excellent throughout the whole project & we have recommended them to our friends who are now using them.

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mk

New doors and a window. Very happy

Had a back door moved with a window put in it's former place. New front door also. Obviously very disrupted due to covid which I feel the company handled well given the circumstances. Good quality products for a good price. The fitter was very nice and helpful and worked well with us to meet our requirements. I have used them before and will again

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SK

Kitchen window

We were pleased with the high quality of the window, the professionalism of the fitter, surveyor and salesman along with the efficient office staff.

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D

Nice clean job and looks very robust I…

Nice clean job and looks very robust I have had 2 jobs done by EYG both were an improvement on what was already there windows and doors. Would recommend

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