sliding doors fitted
Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements
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EYG Home Improvements
Reviews 816•
4.2
Construction & Manufacturing4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Faultless
Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.
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Order costing 33,000 with EYG they mess it all up
EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.
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Pushy Sales -You’ll Never Get Rid
It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.
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Company details
Information provided by various external sources
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Contact info
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Website
www.eygwindows.co.uk
All reviews
816 total • Write a review
Showing 621 - 630 of 812 reviews
UC
Delighted with the results!
The sales quotation and negotiation stage was a bit rocky as not all staff are on the same page! However, we have just had all new windows, fascias, soffits, gutters and a tiled roof on our conservatory fitted and we are delighted with the results. All of the fitters were very professional, friendly and tidy. Lee and Karl were very pleasant to have around.
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G
Exceptional service!
We are very pleased with our new windows, doors and porch, fitted by EYG. Despite lockdown occurring partway through our schedule we are completely satisfied with the service we received from EYG. This is the second time we have used EYG for replacement windows and doors and we knew that the standard of finish would be high. Can't praise the fitters enough for their attention to detail and the care they took of our home.
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P
AVOID LIKE THE PLAGUE!!!
Eyg took 6 week to fit our windows, they was only working 3 hours a day! They damaged the brickwork around our front door which cannot be repaired and looks terrible, they put a hole in our bathroom wall which again, looks terrible and they half repaired it.... The plastic on the door has cracked twice since being fitted because the plastic is about the same thickness as a margarine tub. they are now refusing to repair it because they think we've impacted the door with something..... In summary, the quality of the products are inferior, the skill and work ethic of the fitters is poor at best.... Do not use this company!!!! AVOID LIKE THE PLAGUE!!! And now, as of 18/02/21 the rubber seals in the windows are failing! I won't bother asking eyg to look at this as I know it won't get sorted, I will try and repair the poor quality widows myself. As I'm sat here with wind blowing through the windows!!! -in answer to their reply- don't be fooled into thinking they give a s**t! they still refuse to repair the crappy door, they told us that we have damaged it..... Twice.....
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TH
Wish I had not contacted this lot.£5200…
Wish I had not contacted this lot.£5200 for windows turned up yesterday 29/7/2020 fantastic lads Lewis and Liam took the day off to check everything was as it should be good job I Did .wrong glass .was advised to let them put them in to see what they look like .wife came home said they are not bad but they are not what we have paid for .no contact whatsoever until I contacted them .they have offered to put things Right .but going to be almost another month.then tried telling us we should not have signed the surveyors report .we didn’t our 17 year old daughter did as we were both at work .now I have just been told legally I have to have them after the new glass is put in .we want to get the house on the market NOW the guy said “what difference dose that make to not putting it up for sale”.Different windows around the house for the pictures .stay well clear.thanks for your Generic reply nope no one contacted us had to do it myself 17.15pm to have the windows installed before estate agents Come next weekend .surveyors contract sent to relevant people with regards getting my teenage Daughter to sign.so up Date Everything is our fault wrong Glass.not being at home when surveyor called .NO Description of the windows on original order form .surveyor put on his form that we should contact him(no nothing) and so on .please tell me is it also our fault that you Attached ALL Details from another gentleman’s Quote and when I told M Hughes from the Hull branch the exact reply was .“so what non of those detail are important” .just now 08.20 the 2 lovely guys Liam and lewis have just turned up shaking felt so sorry for them to be put in the situation where they have to tell me no more windows fitted till you sign to guarantee payment .so out of 10 windows i now only have 3 new ones fitted and now £150 Down as I cannot get photos done for sale .Disgusting .
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SF
I have recently had my Sofits
I have recently had my Sofits, Fascia's and guttering replaced. I had a few quotes and EYG were by far the most reasonable AND what i liked was the fact they advised me! The fitters were friendly, hard working and actually turned up when they said they would! The products are of excellent quality and i genuinely couldn't be happier with the whole process and result. Highly recommend.
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M&
Conservatory Installation
EYG replaced our 31 year old conservatory with a brand new Hybrid design. All went to plan, Gary and Jack working tirelessly in the baking heat to complete the installation on time, and the plasterers and electricians arriving on cue to complete the job exactly on schedule. All rubbish was removed from the site and precautions were taken to prevent damage to the existing conservatory floor. None of this had to be mentioned to the contractors, the guys really knew what they were doing and this was especially impressive coming out of a long period of lock down. Thanks for a brilliant job EYG.
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B
Thanks EYG for a good job on our new…
Thanks EYG for a good job on our new kitchen window, everything was fine except for one thing - we were told over the phone that the installer wouldn't need to come into the kitchen, so social distancing wouldn't be an issue, but on the day it was necessary. It wasn't a problem to us, in fact we'd been surprised at what we'd been told, but we think you should have been a bit more honest about what would be necessary - especially as we'd previously had to self-isolate due to the Coronavirus. So 4 stars instead of 5 in this case.
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