Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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All reviews

816 total • Write a review

Showing 51 - 60 of 812 reviews
C
5 out of 5 stars

Great work done by John G and…

Great work done by John G and apprentice Adrian fitting lintels prior to door and windows fitted. Impressed with John G tutoring Adrian on the work in progress. Cleaned up all mess before leaving.

Date of experience: March 27, 2023

Cl
5 out of 5 stars

Had all my doors and windows replaced…

Had all my doors and windows replaced and cannot believe the difference. The fitters were exceptional and left no mess. Done to a very high standard. You should be proud to have them on your team.

Date of experience: March 22, 2023

SB
4 out of 5 stars

Friendly and helpful installation crew

We had new gutters and facias installed. The two EYG staff who did the work - Andy and Katy were very friendly and helpful. They cared about the work and helped through the works. We had snow and high winds so things took a little longer but we were told what was happening at all stages. We are happy with the finished job.

Date of experience: March 21, 2023

SI
5 out of 5 stars

We decided to convert the conservatory…

We decided to convert the conservatory to a hybrid roof for 3 reasons; The poor quality of the roof by the original firm. The room needed excessive heating in the winter. Temperatures in excess of 55°c in the summer with all doors and widows open. The construction crew were efficient, professional skilled and tidy. Cleaning up after themselves at the end of the job. The plasterers finish was exceptionally good. We noticed a marked improvement in the temperature in February and haven't had to have the calor gas fire on so far. The jury is out on summer temperatures Expensive but we'll pleased with the results so far and turned our conservatory into a room.

Date of experience: March 6, 2023

IL
5 out of 5 stars

The two johns where brilliant

The two johns where brilliant, fantastic job , really professional finish thanks very much, we are really pleased with consevatory

Date of experience: March 3, 2023

S
5 out of 5 stars

Excellent fitters products good quality…

Excellent fitters products good quality fitted in an excellent time frame Leave work areas clean & tidy with minimal disruption Highly recommend this company Customer updates of progression

Date of experience: March 1, 2023

Na
1 out of 5 stars

Don’t give this company your details they will probably sell them

I had a quote for a window of this company about 14 years ago, I didn’t buy the product Si thought that would be it, but no on a yearly basis they phone asking me if I need any new widows. Every year I tell them I don’t live in the area anymore and remove me from their system, but no they keep calling. Under gdpr they shouldn’t have my number but they don’t care or adhere to the rules. If they can follow a simple rule I’d hate to think what they would be like at fitting widows.

Date of experience: February 17, 2023

MS
5 out of 5 stars

EYG windows

Hi, l have just had my windows replaced this week by EYG. From start to finish I was very impressed with the service I received. The salesperson, telephone conversations,and the fitters were all first class.The fitters cracked on with no breaks, they were top notch. Windows out, new ones in, very impressive. Very professional, polite , friendly and most of all very respectful of property inside and out. I would definitely recommend EYG. Thank you to all involved.

Date of experience: February 16, 2023

DW
5 out of 5 stars

Excellent service

We were delighted with the doors and windows which your engineers installed in our house last week. They came on time, and did not stop working the whole time they were with us. They were polite and very careful in the area they were working in. Their attention to detail was impressive. The end product was absolutely perfect, and we consider the whole exercise very good value for money.

Date of experience: February 13, 2023

SA
5 out of 5 stars

We have used EYG several times now and…

We have used EYG several times now and always had excellent results. We had an old tired conservatory and it was in need of replacing. It is a large base and we were happy with the price quoted for the replacement compared to repairing the old one. The electrician called the day before commencement and decommissioned the electrics and removed the old fan light. The two fitters arrived early Monday morning and started to remove the old conservatory. They worked hard in the very cold temperatures in February, and we kept them topped up with mugs of tea. By the Thursday they only had some tidying up to do and finishing off the rainwater gutters and downpipes. We are very happy with our new conservatory and once we get some new furniture we will be utilising it especially in the summer. Cannot thank EYG enough for a job well done, and 10 out of 10 for the fitters.

Date of experience: February 10, 2023

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