Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

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E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

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mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

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Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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816 total • Write a review

Showing 251 - 260 of 812 reviews
SN

Happy with work completed and the…

Happy with work completed and the product

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E

The guys turned up and got started…

The guys turned up and got started straight away. They didn't stop until the job was finished. They even sorted out my black out blind on the bedroom window that I wasn't able to remove. Extremely pleased with the fitters, so careful and cleaned up after themselves. The new window sills are excellent, gives me a bit more space for plants, and "no painting", just a quick wipe down. The price was good and I would have no hesitation in recommending their services. I'm glad I spoke to my friend for the original recommendation as she was happy with the quality, price and service given. Thank you so much.

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J

The guys who came to fit our door we…

The guys who came to fit our door we very professional they cleaned up any mess they made and worked continually until the door was completed they also cleaned the side window and door .

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CB

Amazing Service

Jon and John plus electrician and plasterer did a fantastic job, Ian, Installations Manager, kept us informed throughout and it was a seamless installation. I would highly recommend!!

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JB

We are very happy with the …

We are very happy with the installation, man done a good job. We have been waiting for this door for months, this was due to material shortages from Europe, I know most Building Suppliers are in the same position . The workman was tidy and left a good job, so a big Thank you to him. workman left a clean finish and was careful wi

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JS

I had a hybrid roof fitted on to my…

I had a hybrid roof fitted on to my conservatory and the workmanship was a high standard, the tradesmen were very polite, would highly recommend the company.

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DF

Disappointed The Maltsters Newark

We ordered our new conservatory 15th January 21 and it’s was not completed until June 21, to say this took a long time is an understatement. The first part of the build went well and to plan, the electrician arrived as programmed on 29th April 21 the same morning the glazing fitters was due to start the roof and window installation the electrician managed to damage one of the brick pillars and left without advising anyone of the damage. When the window fitters arrived an hour or so later they advised the installation couldn’t be carried out due to the damaged brick work, we was then advised the install would need to be delayed due to the damage and would have to fit in with other installations due to the amount of work load EYG had booked in. The brickwork was repaired on 7th May 21 and advised the revised installation date would be 14th June 21, After much discussion with the Newark office the installation was rearranged for 17th May 21. The plastering then followed soon after along with the floor levelling which the floor had to be done 3 times and still wasn’t acceptable to lay a floor covering on. It was agreed with the Newark manager that I should get the floor levelled and the cost would be paid by EYG, this was alll agreed and eventually all works was completed and I had a meeting with the Newark manager on 8th July 21 to sign off the installation and it was agreed we would receive a cheque for £355.00 to cover the cost of the floor and a small compensation for our troubles during the long build. We still haven’t received any cheque from EYG dispute chasing this up with the newark manager. To say we’re unhappy is an understatement considering the cost of the conservatory and the very poor management during the build. Just one other thing the electrician that was used is by far the most untidy and ignorant trades man I’ve ever come across, I don’t say this lightly as I’m also in the construction industry and deal with contractors on a daily basis. Also despite being told by the sales man (Fraser Collingham) in January to contact him anytime if there was any problems, I called Fraser several times and sent messages only to be ignored. So much for after sales service!! Please feel free to contact me by phone or email. Disappointed D Fearn

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sn

This company is the worst I Have had to…

This company is the worst I Have had to deal with first of gave a date they would come then canceled come week later fitted bifold doors and roof light fitted said glass had crack in needed replacing hard to lock rubber keeps coming out no keys Roof light fitted not finished of inside very expensive for fitting took two hours yet say it's our job to finish of Spoke to god's know how many different people to sort it must be three months ago sending theatering email to pay outstanding balance but no sign of saying to when it Will be finished

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TA

5 Stars

Top quality products installed by an excellent team of professionals. Thank you EYG

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K

New conservatory roof

Jon & John recently fitted our new 'slate' conservatory roof. They were really understanding at our limited space to store things out of the way of their work and happily helped us move things whilst also leaving what the could manage to work around. Super friendly and fast working... As long as we kept them topped up with cups of tea 😉 We are thrilled with our new roof! They've done an amazing job! Cannot Thank you Jon & John @eyg enough! Looking forward to having our front window and door replaced too!

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