Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by Β£2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the β€˜best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

816 total β€’ Write a review

Showing 151 - 160 of 812 reviews
J
5 out of 5 stars

The work was completed on time and to a…

Conservatory roof replacement. The work was completed on time and to a very good standard, all the operatives were polite and tidy. Thank you.

Date of experience: November 9, 2021

MD
4 out of 5 stars

Poor communication when you have an…

Poor communication when you have an issue with aspects of the contract . The product exceeded expectations. The fitters did an excellent job.

Date of experience: November 7, 2021

AS
3 out of 5 stars

Nice windows, not the best service

Windows look good. However a bit let down with customer service. Originally booked in about the April. Was booked in for June. Cancelled pretty much on the day for covid reasons....booked in over a month later. On the install, 2 panes were broken and left cracked as well as some trickle vents misisng....took a further two months for this to be rectified. Now they are in they look great, but no surprise they were INCREDIBLY quick to demand payment once done.

Date of experience: November 7, 2021

M
5 out of 5 stars

Double glazed windows in two days.

The two eyg fitters were nice and friendly and gave us helpful tips on the double glazing for the future. They did a great job in two days fitting the whole house which is now warm and quite. There was a crack in one small top window done at the factory that they have reported to get changed. But overall i am very pleased with eyg.

Date of experience: November 5, 2021

MY
5 out of 5 stars

Really love my new front door

Really love my new front door. Very pleasant fitter and Jason the sales man was also very pleasant and helpful.

Date of experience: November 3, 2021

MT
5 out of 5 stars

Very pleased how it was finished very…

Very pleased how it was finished very professional really pleased from start to finish

Date of experience: November 3, 2021

M
5 out of 5 stars

New back door fitted within 2 hours

New back door fitted within 2 hours. Very pleased with workmanship and both fitters were very polite and no mess left behind. Excellent.

Date of experience: October 30, 2021

D
5 out of 5 stars

Polite & efficient service

Polite & efficient service

Date of experience: October 29, 2021

kn
5 out of 5 stars

Love our new front door and glass…

Love our new front door and glass panels. The guys were really professional and efficient.will definitely purchase again Thank you

Date of experience: October 27, 2021

MJ
2 out of 5 stars

Late start.Poor work

Contract signed in March, work started in late July after several cancellations. Original fitters made a hash of fitting steel lintels and broke 4 panes of glass fitting windows, and did not finish in allotted time. After several weeks another crew came and fitted remaining frames and tidied up previous mess leaving two panes and brickwork to clean. After another delay finally completed job late October. I would not recommend this Company.

Date of experience: October 27, 2021

Previous1β€’β€’β€’151617β€’β€’β€’82Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.