Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

816 total • Write a review

Showing 141 - 150 of 812 reviews
EP
5 out of 5 stars

Absolutely perfect

Absolutely perfect! The fitters worked quickly and cleanly. So pleasant. Everything went well although we do now have a crack in one of the panes but this is being dealt with. I’d use again.

Date of experience: November 18, 2021

cA
2 out of 5 stars

Window measurements completely…

Window measurements completely inaccurate. No written apology and kept me in the dark for 6 weeks regarding re fitting. No problem with the quality of final fitting, but complete lack of communication at EYG very stressful for me. Will never use them again.

Date of experience: November 16, 2021

MS
4 out of 5 stars

from the order to completion it was not…new conservatory

from the order to completion it was not the quickest thing but i understand the problems that has made it a long job in my opinion.i cant fault any of the workmen or the jobs they did my wife and i are well satisfied thanks.

Date of experience: November 15, 2021

DB
5 out of 5 stars

Another perfect job from your team

Another perfect job from your team

Date of experience: November 15, 2021

DS
5 out of 5 stars

EYG arrived on time and date

EYG arrived on time and date, removed our garage door and replaced it with the new one. The gentleman was polite and completed the job quickly. We were pleased with work. Thank you EYG. Derek Sidman

Date of experience: November 14, 2021

M
1 out of 5 stars

Beware

The actual fitters were all very good but the organisation, customer service was not. Kept getting mis-information. You have to sign contract & pay deposit before a surveyor comes (if he comes). Then the surveyor says can't do what contracted, not possible but you are tied in. Wants you to have what easiest for them not helpful about getting what you want. In end costs noticeably more. Wanted both conservatory & front door done together - ordered & paid deposit together. Told would be done together but when conservatory fitters came they & job department had no knowledge of the door. Threatened 'legal' if I did not pay conservatory on completion even though door not started. Fingers crossed door is actually fitted to our satisfaction on date now given.

Date of experience: November 13, 2021

W
5 out of 5 stars

Double Glazing Replacement

Six windows replaced. Installation carried out in advised timescales with minimal disruption and mess. Managed to fit into poor existing windows and cosmetically covered the unevenness very efficiently. Fitting crew very polite and efficient.

Date of experience: November 12, 2021

cS
5 out of 5 stars

Our new conservatory

The fitters came on time , friendly and polite,got on with the job, taking care on what they did. Well pleased with there work.

Date of experience: November 11, 2021

J

Jan

US

5 out of 5 stars

Had a Composite Door,and Side Panel…

Had a Composite Door,and Side Panel Window and Frame fitted. Completely satisfied with the quality of them. The Fitter was very thorough in his work,and cleaning up afterwards, and has done a great job! Would definitely go to again when eventually we ever need new Windows. Was worth the wait!

Date of experience: November 11, 2021

NR
4 out of 5 stars

Really excellent product and the…

Really excellent product and the builder and fitters were very skilled and respectful of our property, the contact from the office left a lot to be desired which made the experience quite stressful at times, also the salesman didn't make it clear that the current building regulations meant that we would need steels fitting above every opening, this put quite a big charge on top of our quote which we had already agreed, it felt a bit manipulative, overall we are very happy with the installation and we feel the windows and doors are excellent value for money

Date of experience: November 10, 2021

Previous1•••141516•••82Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.