Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by Β£2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the β€˜best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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All reviews

816 total β€’ Write a review

Showing 121 - 130 of 812 reviews
i
5 out of 5 stars

Polite friendly and efficient πŸ™‚

Polite friendly and efficient πŸ™‚ Very happy with quality of door. The fitters were great.

Date of experience: December 4, 2021

cs
5 out of 5 stars

Excellent service from estimates

Excellent service from estimates, surveyor, fitting and a quick response to a request to make a last minute change with restrictors. The guys who fitted worked hard and kept the areas clean. Really pleased.

Date of experience: December 4, 2021

S
5 out of 5 stars

Excellent job

Excellent job. Workers polite and hard working. Always went that extra bit to make sure all ok. Highly recommend.

Date of experience: December 1, 2021

MR
5 out of 5 stars

Excellent doors

Excellent doors. Well pleased Very good installers. Highly recommended Had to chase guy who does the measuring and then came 3 hours earlier than appt

Date of experience: December 1, 2021

T

Tom

US

4 out of 5 stars

Bifold doors

Bifold doors. We purchased some bifold doors blind really as the salesman could not provide us with any pictures/brochures of the product. However we agreed to buy these. We were told that there would be a sixteen week wait for these which would have been February; however, they were fitted two months early. We requested that these should be fitted with internal handles only but when they came there was an exterior handle also fitted. On reflection, this may be good as it does mean that if the door closes accidentally from the outside we can still get in! The salesman did not include an indoor cill which was pointed out by the surveyor when he came to do the final measuring. However, after some discussion, this was supplied. The two guys who fitted the doors were excellent. They worked efficiently and left the area looking really tidy afterwards. On the whole we are pleased and look forward to making full use of these when the weather turns warmer!

Date of experience: November 29, 2021

GB
5 out of 5 stars

New composite front door

New composite front door. Good service and site survey. Professional fitting and quality item.

Date of experience: November 29, 2021

S

SB

US

4 out of 5 stars

Great front door and window installation

The whole process from initial contact to completion was stress free, the products (a door and window) seem to be well manufactured and the installation and installation team were very clean and tidy and did a good job. These items have only been installed a short while hence the 4 stars, but based on my experience would recommend.

Date of experience: November 29, 2021

CD
5 out of 5 stars

We are delighted with our windows and…

We are delighted with our windows and the installation of them, even though a couple of teething problems occurred it was put right with no problem. Everyone we dealt with were highly professional and helpful.

Date of experience: November 29, 2021

jc
5 out of 5 stars

Very good windows with very good…

Very good windows with very good prices, helping people to keep drafts and cold out.

Date of experience: November 29, 2021

EC
5 out of 5 stars

Efficient

Efficient, tidy and did a good job. Minor problem fixed in a timely manner.

Date of experience: November 28, 2021

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