Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by Β£2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the β€˜best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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All reviews

816 total β€’ Write a review

Showing 91 - 100 of 812 reviews
A

AB

US

4 out of 5 stars

Good reliable service.

Good reliable service.

Date of experience: February 11, 2022

G
2 out of 5 stars

Was a 2 to 3 day job took over 20

Was a 2 to 3 day job to change my windows and door but took over 2 months over 20 visits poor service they whould turn up with one window each day no dust sheets no bags for the feet i had to take 2 more weeks off work at a cost to me at 2000 and they nock off 250 quid over 9 panels of glass needed replacing after they fitted new one and 3 window everything has be put right in the end but took a long time and a few phone calls to get it put right and they give me the bill half way through the job and said where all done nail give me a heat attack give them more details like they ask and they never get back to you

Date of experience: February 11, 2022

S
1 out of 5 stars

Honestly the worst service

Honestly the worst service! Double the price of the company Victoria doors and windows Hull. We switched asked for deposit back and took weeks to arrive only after I begged! The service from salesman to fitting absolutely shocking and a complete rip off! I’ve never wrote a review but so angry and the more I talk to people I am by far not the only one! Victoria windows honestly brilliant

Date of experience: February 3, 2022

AR
5 out of 5 stars

A Good Efficient Service At The Right…

A Good Efficient Service At The Right Price

Date of experience: January 31, 2022

AD
5 out of 5 stars

New doors

We had a front door and side panel and a back door fitted today by Neil and Kai. They have done a brilliant job and their workmanship is first class. The quality of the doors is excellent too. Well done EYG!

Date of experience: January 20, 2022

M
5 out of 5 stars

Recently installed windows & doors to…

Recently installed windows & doors to our cottage. Fitting exceptional, the products pvcu anthracite grey blends well with the cream render. First class Job. Well done EYG

Date of experience: January 14, 2022

C
5 out of 5 stars

Great Job at Great Price

As someone who is only too ready to write a letter of complaint, should the need arise, I feel that by the same token when someone has done something well it should be recorded. On Monday 20th December, your installer Cameron came to our house to install a set of patio doors. From start to finish, despite working alone, he carried out the job to a wonderful standard. Also, importantly, his ability to communicate with the customer was very good indeed. We are delighted with the result, the doors are a quality product and the fitting carried out to a high standard. I would definately recommend EYG to friends and family. May I also add that my wife and I were also delighted with the sales team, when we originally ordered the doors. Very pleased that the quote was 'realistic' right from the outset, without trying to haggle the price down as has been the policy of sdouble glazing companies for too many years. Well done, we were delighted with the price quoted and time frames for the work to be carried out. Overall we are delighted with our purchase. Thank you. Mr and Mrs R Crabtree.

Date of experience: December 22, 2021

c
3 out of 5 stars

It has taken 14 months to complete the…

It has taken 14 months to complete the job, the end product looks good it was just the time the whole process took.

Date of experience: December 20, 2021

ME
5 out of 5 stars

Experience of EYG

Installation of my patio door was started and completed on the16/12/21 I am very happy with the door and the workmanship of the fitter,every thing was left clean and tidy, great company would highly reccomend.

Date of experience: December 20, 2021

EY
5 out of 5 stars

Quality Product

Excellent, professional company. Any issues dealt with satisfactorily. Had used this company previously & would continue to use & also recommend. Workmanship & materials excellent quality.

Date of experience: December 16, 2021

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