Extra Gas has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Highly recommend this company as one of the best for customer service. They went above and beyond to replace a product damaged in transit. Outstanding service well done Extragas you definitely deserve the 5 star review!
We have just had the best customer service ever off Val at Extra gas Eccles. We assumed that they supplied Flo gas and went down with our empty bottle. They didn`t do Flo gas, but Val was really helpful she immediately started looking for the nearest supplier and gave us the address. She was so friendly and gave us such good information that after we put the empty bottle back in the car we both said lets just use Extra Gas Instead. She had given us confidence in the company. As a business owners we look for that extra effort, care and attention. Thank you very much Val, Brilliant Service would recommend to all our Family, Friends and Customers
Ordered late but Sarah pulled out all the stops to ensure we would get a delivery. Thank you
Tried to give them a chance but they don't seem to want the business as they made it difficult to place an order. Very poor service for a company that claims 30+ years of service. Back to Cheshire Gas then!
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www.extragas.co.uk16 total • Write a review
Awful experience with these guys. Been a customer for 9 years. They've now decided they can not fill our gas tanks as they don't comply to regulations from 2004. They should have said that 9 years ago. Booked to refil tanks and they have refused. We are now facing a winter without heating and hot water. Terrible service from them.
Date of experience: December 9, 2021
Same day free delivery of my gas bottle for my Bbq, very impressed and the cheapest supplier I found in my area too. Highly recommended
Date of experience: January 15, 2021
