Evangelista Sports is a leading online retailer based in Canada, specializing in a comprehensive range of soccer-related products. The company offers an extensive selection of soccer shoes, uniforms, licensed apparel, and equipment, catering to players of all ages and skill levels. Their product lineup includes firm ground, artificial grass, soft ground, and turf soccer cleats, as well as indoor soccer shoes and various accessories such as shinguards, balls, and goalkeeper gear.
Targeting soccer enthusiasts and athletes, Evangelista Sports aims to provide quality products for both recreational and competitive play. With a commitment to customer satisfaction, the company offers free shipping on orders over $175 and a membership program that provides discounts on future purchases. Through its user-friendly website, www.evangelistasports.com, customers can easily navigate and find the equipment they need to enhance their soccer experience.
Evangelista Sports has a positive customer experience.
Evangelista Sports receives high praise for its fast delivery and excellent customer service, with many reviewers noting the ease of navigating the website and the prompt arrival of their orders. Customers express satisfaction with the quality of products, particularly soccer gear, and appreciate the friendly staff who enhance their shopping experience.
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However, there are significant complaints regarding in-store service, with some customers reporting rudeness from staff and issues with delayed or incorrect orders, particularly for team jerseys. These negative experiences highlight a disconnect between the online and in-store shopping experiences. Despite these criticisms, the majority of feedback remains positive, emphasizing the store's efficiency and product selection.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
233
100%
—
● Low
4.4 / 5 overall
=
233 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2024.
Last 3 months
1.0
12-month avg
1.0
All-time
4.4
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 23
1.0
1
Sep 23
—
0
Oct 23
—
0
Nov 23
—
0
Dec 23
—
0
Jan 24
—
0
Feb 24
—
0
Mar 24
—
0
Apr 24
—
0
May 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 233 most recent reviews.
Top praiseof 197 positive reviews
Fast & efficient40%
78 mentions
Customer service40%
78 mentions
Delivery38%
75 mentions
Easy to use11%
21 mentions
“Fast delivery, easy website to navigate”
On “Fast & efficient” · Feb 18, 2021
Top complaintsof 31 negative reviews
Customer service19%
6 mentions
Quality10%
3 mentions
Payment issues10%
3 mentions
Returns10%
3 mentions
“I promptly reached out to your store's customer service department to express my concerns and seek a resolution”
On “Customer service” · Aug 17, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
Overall rating and review count for this company and similar companies
Using Canada Post for delivery is the baddest idea. Make pressure on them because from Montreal to Quebec city, it's now been about two weeks that I ordered something and it's still stuck at Monteal cp transit station.
I have puchased a Olympique de Marseille long sleeves shirt and after washing it once, the seam on the sleeve is unstitched. I am more than disapointed in the product. I have also purchased a Manchester City shirt for my brother and after wearing it once, he started having skin allergies. I don't know if wearing the shirt and the allergies are related but we didn't find any other explaination.
J'ai placé une commande en ligne début juillet pour une carte cadeau. J'ai été surprise d'apprendre que si la carte était envoyée par courriel à la personne dont c'était l'anniversaire, elle n'aurait pas pu dépenser la somme en magasin, seulement en ligne. J'ai donc payé de 10$ de shipping pour qu'elle reçoive la carte chez elle (10$ c'est vraiment exagéré pour une simple enveloppe avec une carte cadeau dedans)...sauf que la personne n'avais toujours rien reçu après 3 semaines. J'ai donc du appeler pour faire un suivi, ce qui a permis à la boutique de s'apercevoir que la commande était été "oubliée". Après cela par contre, l'envoi a été très rapide. Bref, processus à améliorer pour les cartes cadeaux selon moi!
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The soccer ball I got never said anywhere that it was a size 4 I excepted it to be a size 5 like most balls advertised. I just checked don’t see size 5
Délai de traitement de la commande long.
Disponibilité des items sur le site web ne représente pas le réel inventaire en magasin.
Une fois que le paquet est enfin expédié, c'est avec Postes Canada, bien hâte de voir si on va le recevoir cette année ...
The products were very clearly depicted, but as I went to checkout, I applied the Black Friday promo code and it would tell it it didnt apply to this item. This was unpleasing as the product didnt clearly state if it was part of the deal or not...
The product was delayed in coming by over a month. None of my emails were responded to when I emailed to check on the status of my product. The team manager finally emailed the Ottawa office to deal with the issues. Product is good quality but takes forever to come and the company is very poor with customer service.
Bought shoes online during boxing day. 30% off, free shipping, ok cool.
They called me two days later to tell me they don't have them in stock anymore. Offer me the same model but in different colour. I say they can send those, doesn't matter to me. They say it's 5$ dollars more, because it's this year's model: they have to do a refund so I can buy the new ones off the site. Ok I guess, waste of time.
They add that the free shipping was an error, so now my new total is like 20$ more... Plus the 30% discount from boxing day isn't working. Had to call them 3 more times to get a 30% discount.
But they still took care of it so 2 stars. Could be worst.
Evangelista Sports is a leading online retailer based in Canada, specializing in a comprehensive range of soccer-related products. The company offers an extensive selection of soccer shoes, uniforms, licensed apparel, and equipment, catering to players of all ages and skill levels. Their product lineup includes firm ground, artificial grass, soft ground, and turf soccer cleats, as well as indoor soccer shoes and various accessories such as shinguards, balls, and goalkeeper gear.
Targeting soccer enthusiasts and athletes, Evangelista Sports aims to provide quality products for both recreational and competitive play. With a commitment to customer satisfaction, the company offers free shipping on orders over $175 and a membership program that provides discounts on future purchases. Through its user-friendly website, www.evangelistasports.com, customers can easily navigate and find the equipment they need to enhance their soccer experience.