Excellent support and quick resolution!
I had some issues with my booking, but the team resolved everything very quickly. I’m really grateful for their fast and helpful service. Thank you!
2.9
Average
1,000 reviews
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Review summary
eSky Travel has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Ligg unna Esky!
Svindel, men gjort utspekulert. Dette firmaet må lære forskjell på lovlig og etisk riktig. De har lagd en nettside, som ja, sier at man er på esky sin nettside, men de har kjøpt annonseplass hos google som gir de førstetreffet, og første linja sier (f.eks) RYANAIR - BESTILL REISEN HER. Så, når man da er litt kjapp, så funker svindelen. Man går inn på nettsiden, og fyller automatisk inn info og klikker seg videre. Man er veldig nøye på å fylle inn riktig info og med å skrive inn kortnummer etc, så da blir man lurt av utformingen. De sier de er veldig tydelig, men det er ikke det første gang man er inne på siden. Det de tjener penger på er et "servicegebyr". De gjør ingenting. De har et script, som bestiller billetten for deg inne på nettsiden til flyselskapet, og som sender deg tid for å bekrefte. Om noe skjer, og du ikke kan reise, KAN du få igjen beløpet, men ikke servicegebyret. Så de lurer deg og flyselskapet. Og, les under her nå, på svaret som kommer fra de: "Vi er tydelige på at vi er et ledd mellom den reisende og flyselskaper, og det står tydelig på nettsiden at de er esky, og at det også står i terms and conditions". Seriøst bare les svaret som kommer 😂 Dette er skrevet etter svaret ble skrevet fra Esky: svarte akkurat som jeg skrev de ville.
They wrost travel company
I boght tickets to Italy with esky. The departure flights took 3 days before I was able to take off which made me miss the wedding we were attending. The airlie said I needed to go through esky for a refund since they were the company I purchase the ticets through. esky has not been helpful at all and refuses to help get me a refund. They keep dismissing me and I cant get to a erson to talk to to discuss my problem. I would NEVER use esky in my life. There is no way of communicating with them.
No stress
It is simplified and no complications with regards to filling the documents. I just love the smooth flow
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.esky.com
All reviews
1,000 total • Write a review
Showing 961 - 970 of 996 reviews
P
Paolo
US
è già la seconda volta che prenotiamo i…
è già la seconda volta che prenotiamo i voli su eSky e per entrambe le volte abbiamo avuto problemi con il Check-in online (ci viene data conferma di ricezione corretta dei dati e solo a poche ore dalla partenza ci viene comunicata l'impossibilità di farlo online per almeno uno dei voli). Il problema nella ns ultima prenotazione (volo VENEZIA-PALERMO A/R dell'11/07/) è che abbiamo pagato ulteriori 63 €uro per il check-in in Aeroporto (volo di andata). Per il volo di ritorno, invece, non ci sono mai arrivate le carte d'imbarco.
Date of experience: July 12, 2023
AT
Aile Tar
US
Lipun varaus RyanAir lennolle meni eSky…
Lipun varaus RyanAir lennolle meni eSky sivulla erittäin sujuvasti, maksoin luottokortillani. Varauksen jälkeen parin tunnin kuluttua sain RyanAirilta viestin, että olen ostanut lipun kolmannelta osapuolelta, ei heidän yhteistyökumppanilita. Vaativat tunnistautumista, mikä oli erittäin vaivallolinen prosessi! Lopultakin se onnistui ja Ryanair vahvisti varaukseni oikeaksi. Mutta luottoyhtiö sulki sen jälkeen korttini, koska epäilevät korttivuotoa. Täytyy huomenna alkaa selvittämään asiaa luottoyhtiöstä. Tämän hässäkän jälkeen alkoi tulemaan mulle huijausviestejä sekä -puheluita oikein urakalla... ikinä ennen ei ole niitä tullut kerralla niin paljon. En oikein luota jatkossa eSkyn...
Date of experience: July 11, 2023
DF
Horrible customer service.
Horrible customer service. Fraudulently told us the flight was cancelled on the end of the planes company. When we called the planes company, they stated the flight was never cancelled and still valid. Esky literally lied to us over and over again. And would do nothing about it. Don't ever use them, trust me!!!
Date of experience: July 11, 2023
BF
Hidden fees
They hide their fee so you don’t realize you are being hit with a $100 service fee. Very frustrating! Will not book with them ever again.
Date of experience: July 11, 2023
KR
Jeg har købt og betalt et retur billet…
Jeg har købt og betalt et retur billet til Filippinerne og nu kan jeg ikke find den den booking Number jeg har virker ikke og deres e-mail address kommer tilbage med en meddeles ikke eksisterende jeg har også købt en forsikring og checked ind men ingen billet endnu og ingen måde st kontakt. Meget bekymrede
Date of experience: July 11, 2023
x
xxxxxx
US
Do not book with eskymessage…
Just book with esky and got a message from Ryanair that they are not an approved commercial partner. Ryanair are asking me to verify my identity through a process that doesn’t work before they will unblocked the booking. So now I’m left not knowing if I can fly or not this weekend. Esky are scammers with my money and card details. So I’ve had to block my card and get a replacement what a bore. Do not use esky.
Date of experience: July 11, 2023
GG
Immer tolle Angebote
Immer tolle Angebote, immer guter Service. Ich empfehle!
Date of experience: July 9, 2023
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