Excellent support and quick resolution!
I had some issues with my booking, but the team resolved everything very quickly. I’m really grateful for their fast and helpful service. Thank you!
2.9
Average
1,000 reviews
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Review summary
eSky Travel has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Ligg unna Esky!
Svindel, men gjort utspekulert. Dette firmaet må lære forskjell på lovlig og etisk riktig. De har lagd en nettside, som ja, sier at man er på esky sin nettside, men de har kjøpt annonseplass hos google som gir de førstetreffet, og første linja sier (f.eks) RYANAIR - BESTILL REISEN HER. Så, når man da er litt kjapp, så funker svindelen. Man går inn på nettsiden, og fyller automatisk inn info og klikker seg videre. Man er veldig nøye på å fylle inn riktig info og med å skrive inn kortnummer etc, så da blir man lurt av utformingen. De sier de er veldig tydelig, men det er ikke det første gang man er inne på siden. Det de tjener penger på er et "servicegebyr". De gjør ingenting. De har et script, som bestiller billetten for deg inne på nettsiden til flyselskapet, og som sender deg tid for å bekrefte. Om noe skjer, og du ikke kan reise, KAN du få igjen beløpet, men ikke servicegebyret. Så de lurer deg og flyselskapet. Og, les under her nå, på svaret som kommer fra de: "Vi er tydelige på at vi er et ledd mellom den reisende og flyselskaper, og det står tydelig på nettsiden at de er esky, og at det også står i terms and conditions". Seriøst bare les svaret som kommer 😂 Dette er skrevet etter svaret ble skrevet fra Esky: svarte akkurat som jeg skrev de ville.
They wrost travel company
I boght tickets to Italy with esky. The departure flights took 3 days before I was able to take off which made me miss the wedding we were attending. The airlie said I needed to go through esky for a refund since they were the company I purchase the ticets through. esky has not been helpful at all and refuses to help get me a refund. They keep dismissing me and I cant get to a erson to talk to to discuss my problem. I would NEVER use esky in my life. There is no way of communicating with them.
No stress
It is simplified and no complications with regards to filling the documents. I just love the smooth flow
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.esky.com
All reviews
1,000 total • Write a review
Showing 911 - 920 of 996 reviews
N
Ryanair tells me that eSky put their…
Ryanair tells me that eSky put their email instead of mine on the booking record so Ryanair was not sending me info on online check-in requirements. They, evidently, have a 2-hour before the flight policy or you get charged at the airport for on-site check-in. In the States this is not the case, and airlines do not charge for on-site check-in. This resulted in my paving to pay an additional 55 Euros each person, which for four people was an additional 220 Euros. I am not happy about this, and eSky's emails never made this requirement clear at all that I was required to check-in on the Ryanair website a minimum of 2-hours prior to the flights or I would be charged. I have a receipt for 220.00 Euros. eSky's response was essentially "Too bad", you didn't "purchase our on-line check in". I didn't even see or notice that was an option or something that had to be bought extra when purchasing a ticket. I am not used to the European air travel market and didn't even realize until too late that I wasn't purchasing directly from Ryanair, which was my fault.
Date of experience: July 24, 2023
A
Nr 7181084021
Magda ha risposto, ma: Nr. prenotazione eSky 7181084021 è arrivata la prenotazione elettronica E NON IL BIGLIETTO Vi chiedo di inviare i biglietti. Grazie
Date of experience: July 24, 2023
SB
Много добра оферта и бърза оферта си…
Много добра и бърза оферта си намерих,но за следваща резервация нямам отстъпка
Date of experience: July 24, 2023
TW
The agent Shantanu was excellent
The agent Shantanu was excellent His English was great and so was his knowledge and ability to help me.
Date of experience: July 24, 2023
ET
usor de accesat
usor de accesat, raspuns rapid la solicitare
Date of experience: July 23, 2023
iv
makkelijk en eerlijke boeking
makkelijk en eerlijke boeking
Date of experience: July 22, 2023
MD
Timpul rapid de răspuns și prețul.
Timpul rapid de răspuns și prețul.
Date of experience: July 22, 2023
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