eSky Travel
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Ryanair tells me that eSky put their…
Ryanair tells me that eSky put their email instead of mine on the booking record so Ryanair was not sending me info on online check-in requirements. They, evidently, have a 2-hour before the flight policy or you get charged at the airport for on-site check-in. In the States this is not the case, and airlines do not charge for on-site check-in. This resulted in my paving to pay an additional 55 Euros each person, which for four people was an additional 220 Euros. I am not happy about this, and eSky's emails never made this requirement clear at all that I was required to check-in on the Ryanair website a minimum of 2-hours prior to the flights or I would be charged. I have a receipt for 220.00 Euros. eSky's response was essentially "Too bad", you didn't "purchase our on-line check in". I didn't even see or notice that was an option or something that had to be bought extra when purchasing a ticket. I am not used to the European air travel market and didn't even realize until too late that I wasn't purchasing directly from Ryanair, which was my fault.