Not a good experienceI
I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.
4.9
Excellent
403 reviews
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Review summary
Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Highly Recommended
The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,
A great selling experience
We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.
Exceptional and caring service
Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.
Company details
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Contact info
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Website
www.equityestateagents.com
All reviews
403 total • Write a review
Showing 281 - 290 of 399 reviews
AP
Andrea Perry
US
Sold with equity this year and despite…
Sold with equity this year and despite all that has been going on we couldn't fault their professionalism and dedication to our house sale and purchase. We had personal dealings with Darren Nelson, Billy and Alicia, between them they were always available to answer any questions we had. Top class company, would recommend to anyone. Daren and Andrea.
Date of experience: November 14, 2020
LG
A great experience
A great experience. Very professional and helpful. Would recommend
Date of experience: November 14, 2020
AS
An excellent service
An excellent service. Highly recommended.
Date of experience: November 13, 2020
PD
Very pleased with service in selling my…
Very pleased with service in selling my property
Date of experience: November 13, 2020
VS
I Have been very happy with Equity…
I Have been very happy with Equity Estate Agents. Everyone was very helpful and the process went smoothly. I would recommend them they were fantastic with everything they do. Also, I have been with them before they have sold my flat and now my house. Thank you.
Date of experience: November 13, 2020
r
roshan
US
We used Equity to rent our flat
We used Equity to rent our flat, from initial consultation to the final signing of the agreement. The whole process went very smooth. Mark and his team (James,Jake, saby and paris) once instructed were on the case with arranging the viewings and open house and then doing a detailed check on our tenant and advising us. They kept us in the loop with regular updates. Also, to mention was the very detailed Inventory they did for our flat. We were going to manage the property ourself but based on the way Equity dealt with the whole process with no real hiccups. We decided to let Equity mange the Property too. We have already passed on their details to few of our colleagues at the block as their charges are very reasonable with no compromise on service.
Date of experience: November 13, 2020
NM
N M
US
Excellent Team & Service
Working with Equity Estates team as a tenant has been an excellent experience. The team are very responsive and were quick to answer any questions and contact the landlord and contractors needed for service and repairs at the property. Sorting out all the paperwork was fast and easy, too. Really everything you could want from a letting agency.A big thank-you to Saby,Naz,Andrea and especially Gina With supporting us to find out new home .
Date of experience: November 9, 2020
H
Humera
US
Amazing !
Equity Estate Agents have been great to work with - both the sales team and the Lettings team. From sales progression Helen was fab at keeping things moving, being reassuring and understanding. Mark from Lettings was the reason we chose Equity to manage our property. He done everything to make the process as stress free as possible. Two people from his team really stood out - James who helped With the viewings was always only a call away and ready to help at any time. Saby who helped with all the background checks and paper work for prospective tenants really knows her stuff and is thorough and helpful in giving all the information you need.
Date of experience: November 9, 2020
GO
Equity were very efficient and helpful
Equity were very efficient and helpful. They were able to source a teannant for me and took all of the hasle of finding someone away which is what i needed. I will definitely use them again and would recommend Mark, Saby and the team.
Date of experience: November 9, 2020
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