Not a good experienceI
I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.
4.9
Excellent
403 reviews
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Review summary
Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Highly Recommended
The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,
A great selling experience
We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.
Exceptional and caring service
Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.
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Website
www.equityestateagents.com
All reviews
403 total • Write a review
Showing 201 - 210 of 399 reviews
AC
Excellent customer service
Excellent customer service. Kept us informed all the way through the sale
Date of experience: February 19, 2022
JP
Recommend using Equity to sell your house
We sold our house through Equity. We chose them as we had bought the house through Equity 4 years ago and they were a pleasure to deal with. We were not disappointed selling through them. Darren and Helen did a wonderful job liaising with our buyers and it was difficult at times. I would thoroughly recommend selling and buying through Equity.
Date of experience: October 29, 2021
JS
Equity- highly recommended
The process with Equity was a pleasure from the moment we put the house on the market to when it was sold. There were a few ups and downs during the process but Darren was a real help and support during this period. They really delivered on 1st class service and we felt like we mattered to them. Darren always consulted me and kept me posted about the chain. A shout out to Matt, Aaliyah and Kyrie who were instrumental in getting viewers in and managing the offers whilst again communicating feedback on a timely basis. I wouldn't hesitate in using Equity again.
Date of experience: September 29, 2021
CF
Darren and his team have been great in…
Darren and his team have been great in assisting us on two house purchases and the sale in between. There has been no pressure and lots of understanding and help which are great qualities for an estate agents and from previous experiences with other companies, rather rare!
Date of experience: September 15, 2021
CL
Great service!
I bought my first property this month through Equity. I dealt with Darren and he was incredibly responsive and helped with any queries I had. The process took longer than expected but Darren remained helpful throughout, he’s very quick to reply and always kept me updated . Thank you!
Date of experience: August 30, 2021
AI
Highly recommend!
I brought my first property this year with Equity. Darren provided fantastic service, his communication skills were brilliant, he was always quick to respond with any queries I had. With what was a long process Darren was always so friendly and helpful! I highly recommend Equity estates.
Date of experience: August 27, 2021
jc
They gave honest advice and kept us in…
They gave honest advice and kept us in the loop at all times in regard to the sell of our property.
Date of experience: August 23, 2021
MS
Excellent communication
I have recently sold my property through Equity Estate Agents. I was very impressed with the professional service and how quickly they responded to any queries I had. I was particularly happy to deal with Darren as he kept me informed every step of the way.
Date of experience: August 22, 2021
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