Not a good experienceI
I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.
4.9
Excellent
403 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Highly Recommended
The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,
A great selling experience
We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.
Exceptional and caring service
Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.equityestateagents.com
All reviews
403 total • Write a review
Showing 1 - 10 of 399 reviews
GD
Very happy about the service provided
Very happy about the service provided. The agents have been very professional, approachable and responsive, from the first viewing to the collection of the keys. Highly recommended.
Date of experience: June 9, 2025
kb
Great agents
Great agents. We all know moving is one of the most stressful times and that I can confirm but everyone at Equity from start to finish was brilliant and eased that stress at every hurdle. At one point when we thought it just wasn’t going to happen due to complications with the chain the boys really pulled it out the bag. Thanks to Alfie and Jamie for all the viewings and a big thank you to Darren who dealt with all ours questions and queries super quick. Fantastic team. Thanks for everything Kristie and Ian Bishop-Downes.
Date of experience: May 31, 2025
CP
Outstanding service
There’s nothing more l can say than if you want to sell your property Equity is highly recommended. When another agent failed to sell my property in 10 months I turned to Equity and they sold it within weeks. Darren and his team were absolutely fantastic, kept me updated every step of the way and were always sympathetic to my situation, outstanding service.
Date of experience: May 29, 2025
EW
Alfie and Darren have been great in our…
Alfie and Darren have been great in our house purchase journey!
Date of experience: May 20, 2025
C
Chester
US
Five-Star Review for Equity Estate Agents
I recently sold my property through Equity Estate Agents and couldn't be more impressed with the service I received. From the initial valuation to completion, the entire process was handled with professionalism, transparency, and care. The team was always available to answer questions and provided regular updates, which gave me great peace of mind throughout. Their market knowledge and negotiation skills ensured I got a great price for my home. A special thank you to Darren Nelson who went above and beyond to make sure everything ran smoothly. I highly recommend Equity to anyone looking to sell their property with confidence and ease. Thank you again for a job well done! Chester Takaendesa
Date of experience: May 13, 2025
CR
THANK YOU!
This is the second time I have purchased a property via Equity and I cannot recommend enough. The staff had a good knowledge of properties available on their books and due to this, my partner and I found our DREAM home. Darren then carried the sale through to completion and he was so lovely to deal with. Highly recommend and cannot thank the team enough for their support and assistance.
Date of experience: May 4, 2025
F
Fiona
US
Darren and his amazing guys
Darren and all his staff were always very helpful and professional. When my buyer pulled out they worked really hard to ensure I got more viewing and a sale. Darren was always at the end of the phone and answered any queries or concerns I had
Date of experience: May 1, 2025
NC
I purchased a property through Equity a…
I purchased a property through Equity a few months ago and was pleased with their speed and good communication. Especially Darren, who was very attentive, friendly, understanding and reliable. Darren really pushed consistently to get things moving, which was much needed and appreciated. Thank you! 😊
Date of experience: May 1, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.