Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 21 - 30 of 996 reviews
GD
1 out of 5 stars

Asking money for rebooking

I booked white card training later i realized i have a test on my uni and i cancel for that day.I tried agin to book a training.they were asking for same amount of money.Its completely unfair.I paid fees money for a reason.I strongly recommend people be aware of this.This is a real scam.I have had a really bad experience

Date of experience: January 31, 2025

GJ
1 out of 5 stars

Absolutely awful stay away

Absolutely awful stay away, I'm doing an RSA as a refresher, I've had the RSA 2 times before this from reputable sources no problems at all. This place take your money and just drag it on and on. It was supposed to be a few days, its been weeks. Their antiquated video assessment system is a failing joke. You can't even check if your recorded video is good before you submit, then you have to wait 3 or 4 days to find out.. then re-record.. This place is a sham.

Date of experience: January 30, 2025

AG
1 out of 5 stars

Absolute horse shit

Absolute horse shit, thought it would take 5 hours as advertised but clearly a lot longer once you start the course, claims you pay after but you have to pay upfront and the videos are never ending 0/10 would not recommend do not know how these SCAMMERS are still in business absolute sack of shit. Better off paying 80$ instead of 45$ to save you all the hassle.

Date of experience: January 28, 2025

DV
1 out of 5 stars

I was unable to pass the course

I was unable to pass the course, as I was unable to display/ upload a video of me wearing workwear. Helmet, Hi-Viz clothing, boots. Wasted money, this is a waste of money. Choose a one-day course in whatever state you are in.

Date of experience: January 24, 2025

FR
1 out of 5 stars

This company misleads what they…

This company misleads what they actually offer. You will NOT be able to this course in one day, let alone in one week. They actually give you three months to complete the course - if that can give you an idea. You're requested to make videos of yourself, demonstrating the answers, plus, you're not paying for the course after you passed, you have to do "additional" stuff for which you will have to pay upfront.

Date of experience: January 23, 2025

hk
1 out of 5 stars

Please don't use this company

Please don't use this company, they set you up for failure. The teachers have absolutely no interest in their students and money seems to be the driving force for this company.

Date of experience: January 19, 2025

MM
1 out of 5 stars

No support

No support. Stupid photos that are not clear. They take your money, don’t pass you and expect you to give them more money. Very amateurish. This is a rip off and a scam. Don’t go there, there are better places with support and are guenuine accredited.

Date of experience: January 13, 2025

SS
1 out of 5 stars

They r just scammer i failed just one…

They r just scammer i failed just one question and had a chat with their trainer and he said everything is good to go then i received a call on skype to answer that question gave my answer same as the trainer told and they failed me and said we will not refund try again on my email they r scammer highly not recommend useless.............

Date of experience: January 6, 2025

C
1 out of 5 stars

RSAT course is a scam

EOT advertises their RSAT course as paying 25AUD to get 2 certificates: the certificate of attendance (which is useless and has no legal value), and the official NSW certificate (the one you legally need). Instead, upon completing the online training, you only get the certificate of attendance and are simply provided with a link to the official NSW RSAT assessment, for which you need to pay the full 18AUD to get the final certificate. Do not use EOT (total cost: 25+18=44 AUD), just use NSW RSAT course and assessment (total cost: 28AUD). I wrote to the support service, they refused to reimburse the difference.

Date of experience: January 2, 2025

SH
2 out of 5 stars

Marking took much longer than one day

Marking took much longer than one day for interview task. Don't buy from here, slow customer support and you must pay extra for better, faster service...go literally anywhere else to do your white card or RSA, especially if you don't want to wait a week or more to complete certification, even though other sites a little more expensive its worth it.

Date of experience: December 31, 2024

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.