Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

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All reviews

999 total β€’ Write a review

Showing 981 - 990 of 995 reviews
MB
5 out of 5 stars

Excellent service

Excellent service

Date of experience: July 10, 2025

SR
5 out of 5 stars

Easy on line system to use

Easy on line system to use

Date of experience: July 10, 2025

JA
5 out of 5 stars

Good service

Easy to use website. Always informative and helpful

Date of experience: July 10, 2025

H
5 out of 5 stars

I have never had any problems with Eon…

I have never had any problems with Eon been with them years. The only slight moan I have is prices remain high but think that applies whoever you are with. Time to give a bit back to customers.

Date of experience: July 10, 2025

K

Kev

US

5 out of 5 stars

Happy customer

No issues at all

Date of experience: July 10, 2025

RW
4 out of 5 stars

Good contact good price only reason for…

Good contact good price only reason for not five is , standing charges .

Date of experience: July 10, 2025

DS
5 out of 5 stars

Very good service and did not have to…

Very good service and did not have to wait long to be answered

Date of experience: July 10, 2025

MP
5 out of 5 stars

Wouldn't say my experience was great

Wouldn't say my experience was great, sorting out a new tariff is something we all have to do. Saying that I looked at all my options before making my selection, phoned up your helpline and sorted it no problem.

Date of experience: July 10, 2025

CJ
1 out of 5 stars

Eon doesn't take mental health serious…

Eon doesn't take mental health serious they say they do

Date of experience: July 10, 2025

JW
5 out of 5 stars

Next please!

As is the norm in these difficult times, we shopped around before committing to a new contract. E.on next was up there with the most favourable, and so renewing was made easy for us. The process was quick and simple, and we were able to pick the tariff most suitable to our needs.

Date of experience: July 10, 2025

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