Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

✨
Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

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All reviews

999 total β€’ Write a review

Showing 811 - 820 of 995 reviews
AD
5 out of 5 stars

Quick response and resolution

Quick response and resolution

Date of experience: July 11, 2025

sw
5 out of 5 stars

E.ON respond to messages far quicker…

E.ON respond to messages far quicker than their rivals. Give advice and sort things out quickly.

Date of experience: July 11, 2025

C
5 out of 5 stars

Competitive price and smooth transaction

Competitive price and smooth transaction

Date of experience: July 11, 2025

c
5 out of 5 stars

Very helpful

Very helpful

Date of experience: July 11, 2025

MA
5 out of 5 stars

I've just joined E.ON. Sign up process very easy. By the time I went to send a reading on day 2 they had already taken one via my smart meter. Used WhatsApp to contact with a query - quick reply 😊

I've just joined E.ON

Date of experience: July 11, 2025

M
5 out of 5 stars

good service

good service

Date of experience: July 11, 2025

MH
5 out of 5 stars

Representative was friendly and…

Representative was friendly and courteous and very helpful sorted me a good tariff out I was very satisfied.

Date of experience: July 11, 2025

dt
4 out of 5 stars

Happy

Still a bit expensive but happy enough

Date of experience: July 11, 2025

G
1 out of 5 stars

They keep pushing smart meters

They keep pushing smart meters, I don't need or want one. I can read my meter and see everything I need to know. Smart meters are for the stupid people. I would like them to stop insulting me.

Date of experience: July 11, 2025

JS
5 out of 5 stars

Good service provider

It was clear and easy to change my tariff

Date of experience: July 11, 2025

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