Knowledgeable and friendly.
Knowledgeable and friendly.
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4.6
Excellent
999 reviews
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Review summary
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So far so good, excellent communication!
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
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Great service
Hasan was extremely helpful and efficient
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Very helpful
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
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Company details
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Website
www.eonnext.com
All reviews
999 total • Write a review
Showing 171 - 180 of 995 reviews
M
Very helpful
Very helpful, efficient, professional, friendly. Kept to the point.
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dw
EON is easy to deal with
EON is easy to deal with . Superior yobother utility companies. App is a doddle to use, and I wish I had used them years ago
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BW
Great company very easy to deal with…
Great company very easy to deal with and the staff go above and beyond to help with any queries
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MD
The online swap to my new contract
The online swap to my new contract was easy to complete. e-on had several good deals to choose from. I had always rated e-on as a good supplier to deal with, so it was an easy choice to stay with them this time.
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SG
The pricing of all gas & electric is…
The pricing of all gas & electric is beyond a joke !
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JD
What’s the
When you ask for a refund of £400 you on get 50% of it back and then you put up the monthly direct debit by £30 why when I’m £200 in credit pay a DD of approx £140 and my last months bill for June was £55.
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JW
It took too long for the refund to…
It took too long for the refund to arrive. I had hoped to give my daughter some spending money for her holiday but sadly it was not to be.
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RB
Great service!
Our tarrif was coming to an end and we switched it online however when it came through the estimate was higher than originally stated in the online offer. We contact Eon via WhatsApp and they were brillant. Apologised for any confusion and changed it to the next tarrif which was nearly the same as the original offer (bar 44p a month). Really quick and easy and didn't have to wait in a queue or anything.
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