Buyer Beware
My item never arrived and when I sent a inquiry email no one would respond. This was supposed to be part of a Christmas gift.
English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.
Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.
Order correct, prompt delivery and the bread mixes are yummy & super easy!
My item never arrived and when I sent a inquiry email no one would respond. This was supposed to be part of a Christmas gift.
The tea is a high quality. It has always arrived before or on the estimated delivery date.
Tired of Safari, not your fault. All the products are great as are the prices. I probably need to check on any sale items like the Everton coffee cup for my mate Iron, better beat the pool tomorrow
Great tasting tea.
All in all, great service! However, wrong kind of teapot! I had ordered the Red Lotus pattern teapot, I received another pattern! Although, just as lovely, and I will use that as a gift! Other than that, good customer service. The chocolates are delicious!
So many choices! I plan to work my thru all of them. Packaged to keep tea fresh and flavorful. Great tasting tea and a very enjoyable experience. Glad I found English Tea Store.
Great flavor, and ease of use off web site. Found my favorite tea and just a couple steps to order it.
Everything arrived perfectly. You have such great products and wonderful assortment.
Had the biscuits in time for the scheduled tea—a Shakespeare club, they loved the variety—and ordered enough for my holiday season. Ginger nuts and the light tea biscuits are hard to find locally. Any of the jammed varieties would be welcomed, too.
the taste was terrible
You have a great company. They resent my damaged order quickly. It is wonderful tea. I am enjoying it every day.
Smooth as can be. Great tea and try some of the cookies (biscuits). Fantastic with a cup of afternoon tea!
I was looking for a British made teapot. I found a perfect cobalt blue pot right here. Super fast shipping. Very satisfied.
Ordering was quite easy, and the tea arrived quickly! I’ll be using you all again when I need more Irish Tea!
WEBSITE IS EASY TO NAVIGATE AND THE PACKAGE WAS DELIVERED ON TIME.
This was my second order within 3 weeks and I could not be more happy with the products and delivery services to my home in Berkeley, CA. Both orders contained a considerable amount of chocolate bars (360g) and they all arrived via USPS Priority within 3-4 days after order placement. Nothing was crushed or most importantly nothing melted. The only shortfall was how the chocolate bars were packed on the second order. While only one chocolate bar broke in half, it could have been prevented if bubble wrap was used -like it was used on my first order of several chocolate bars. Otherwise, all went well and will order again when the need arises.
The tea arrived quickly, and it wasn't damaged.
It's great to finally be able to get some of the English food I miss so much. Was having it shipped over from England before I found you
Never received anything
Haven’t had Eccles cakes since we were in the UK.
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