English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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Heather Capps
Heather Capps
1 reviews
12 months ago
1 out of 5 stars

Buyer Beware

My item never arrived and when I sent a inquiry email no one would respond. This was supposed to be part of a Christmas gift.

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Linda Keeney
Linda Keeney
1 reviews
12 months ago
5 out of 5 stars

Very satisfied customer

The tea is a high quality. It has always arrived before or on the estimated delivery date.

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Gregory Yarde
Gregory Yarde
1 reviews
12 months ago
5 out of 5 stars

Get yourself a cuppa & biscuit

Tired of Safari, not your fault. All the products are great as are the prices. I probably need to check on any sale items like the Everton coffee cup for my mate Iron, better beat the pool tomorrow

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12 months ago
5 out of 5 stars

Great tasting tea.

Great tasting tea.

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Mohib Jivan
Mohib Jivan
1 reviews
12 months ago
4 out of 5 stars

Lovely.

All in all, great service! However, wrong kind of teapot! I had ordered the Red Lotus pattern teapot, I received another pattern! Although, just as lovely, and I will use that as a gift! Other than that, good customer service. The chocolates are delicious!

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Linda F
Linda F
1 reviews
12 months ago
5 out of 5 stars

Excellent teas!!

So many choices! I plan to work my thru all of them. Packaged to keep tea fresh and flavorful. Great tasting tea and a very enjoyable experience. Glad I found English Tea Store.

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Thomas Lael
Thomas Lael
1 reviews
12 months ago
5 out of 5 stars

This has been our best tea for over 12 years.

Great flavor, and ease of use off web site. Found my favorite tea and just a couple steps to order it.

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12 months ago
5 out of 5 stars

Perfection!

Everything arrived perfectly. You have such great products and wonderful assortment.

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12 months ago
5 out of 5 stars

Had the biscuits in time for the…

Had the biscuits in time for the scheduled tea—a Shakespeare club, they loved the variety—and ordered enough for my holiday season. Ginger nuts and the light tea biscuits are hard to find locally. Any of the jammed varieties would be welcomed, too.

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Ramona Lease
Ramona Lease
1 reviews
12 months ago
1 out of 5 stars

the taste was terrible

the taste was terrible

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MaryEllen
MaryEllen
1 reviews
12 months ago
5 out of 5 stars

You have a great company

You have a great company. They resent my damaged order quickly. It is wonderful tea. I am enjoying it every day.

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Jinny Johnson
Jinny Johnson
1 reviews
12 months ago
5 out of 5 stars

Consistently excellent!

Smooth as can be. Great tea and try some of the cookies (biscuits). Fantastic with a cup of afternoon tea!

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James
James
1 reviews
12 months ago
5 out of 5 stars

I was looking for a British made…

I was looking for a British made teapot. I found a perfect cobalt blue pot right here. Super fast shipping. Very satisfied.

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customer
customer
1 reviews
12 months ago
5 out of 5 stars

Ordering was quite easy

Ordering was quite easy, and the tea arrived quickly! I’ll be using you all again when I need more Irish Tea!

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12 months ago
5 out of 5 stars

WEBSITE IS EASY TO NAVIGATE AND THE…

WEBSITE IS EASY TO NAVIGATE AND THE PACKAGE WAS DELIVERED ON TIME.

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Bre'a
Bre'a
1 reviews
12 months ago
5 out of 5 stars

Second Order in 3 Weeks

This was my second order within 3 weeks and I could not be more happy with the products and delivery services to my home in Berkeley, CA. Both orders contained a considerable amount of chocolate bars (360g) and they all arrived via USPS Priority within 3-4 days after order placement. Nothing was crushed or most importantly nothing melted. The only shortfall was how the chocolate bars were packed on the second order. While only one chocolate bar broke in half, it could have been prevented if bubble wrap was used -like it was used on my first order of several chocolate bars. Otherwise, all went well and will order again when the need arises.

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Lisa
Lisa
1 reviews
12 months ago
5 out of 5 stars

The tea arrived quickly

The tea arrived quickly, and it wasn't damaged.

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12 months ago
5 out of 5 stars

Access to good English food

It's great to finally be able to get some of the English food I miss so much. Was having it shipped over from England before I found you

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12 months ago
1 out of 5 stars

Never received anything

Never received anything

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Susan Shaw
Susan Shaw
1 reviews
12 months ago
5 out of 5 stars

Happy Memories

Haven’t had Eccles cakes since we were in the UK.

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