English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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DSG
DSG
1 reviews
10 months ago
5 out of 5 stars

Arrived quickly

Arrived quickly. Lots of gifts. Everyone enjoyed, especially the clotted cream.

Helpful?
Shon Driscoll
Shon Driscoll
1 reviews
10 months ago
4 out of 5 stars

Some delay then great!

Some delay in getting the package to the delivery person. Excellent products!

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Deb
Deb
1 reviews
10 months ago
5 out of 5 stars

I gifted half of my order to my sister

I gifted half of my order to my sister. We both loved your products! I would,however, highly recommend changing the method of delivery from Fed Ex to another more organized, reliable company. Perhaps UPS? Fed Ex sets multiple expectations with every delivery, only to not meet those expectations.

Helpful?
Sharon Grippe
Sharon Grippe
1 reviews
10 months ago
5 out of 5 stars

Great service and quality product

I have a few go-to places when I want some tea (which is quite regularly). Honestly, I try a specific one first because they offer free shipping on orders over $35, but lately they are out of the tea that I usually order. You, on the other hand, seem to have what I want when all others seem to be out of stock. Thank you for being well-stocked and for such prompt service. I usually receive my order within a week.

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Carol A Burns
Carol A Burns
1 reviews
10 months ago
1 out of 5 stars

Did not care for chocolate mint

The chocolate mint tea had a fake flavor. That may sound strange but it tasted contrived. Not natural at all.

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Ginny Donovan
Ginny Donovan
1 reviews
10 months ago
5 out of 5 stars

Good variety of both English and Irish…

Good variety of both English and Irish goods and fast shipping. Will continue to order from them.

Helpful?
Pam
Pam
1 reviews
10 months ago
4 out of 5 stars

Tea was good.

Tea was good. However, you will be inundated with emails.

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Rebecca A.
Rebecca A.
1 reviews
10 months ago
5 out of 5 stars

Walkers products

This store had the product I was looking for as a Christmas gift. Try the bigger size Walkers shortbread gingerbread men cookies. So good!

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10 months ago
5 out of 5 stars

Amazing

Fast shipping, great flavors, great value and quality.

Helpful?
10 months ago
4 out of 5 stars

We love your products.

We love your products, we have had a couple mishaps, but you were quick to amend the issues. Your products Bring back memories. Love shopping with you! Thank you!!

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Victoria F
Victoria F
1 reviews
10 months ago
5 out of 5 stars

I Love This Store

Every order I have had has arrived in perfect condition! I will be ordering from them again. The ginger tea I got in this last order is AMAZING! I will have to order more of that soon. I haven't tried some of the other teas yet but I am sure I will love them too. The Czar Nicolas Russian Caravan tea is also incredibly good.

Helpful?
John Young
John Young
1 reviews
10 months ago
5 out of 5 stars

use them for stuff u cannot locate here!

use them for stuff u cannot locate here!

Helpful?
Beni Dhillon
Beni Dhillon
1 reviews
10 months ago
5 out of 5 stars

Great quality and reliable

Great quality and reliable. Biscuits were lovely

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H.A.F.
H.A.F.
1 reviews
10 months ago
5 out of 5 stars

Your products are excellent with very…

Your products are excellent with very fast service. Thank you!

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RitaBear
RitaBear
1 reviews
10 months ago
5 out of 5 stars

Lovely

I learned to drink hot tea from a friend in high school and since then have always loved having a teapot. Have not had one in many years. I decided that I really did “need” one again and found this cutie.

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Hafe
Hafe
1 reviews
10 months ago
5 out of 5 stars

Very pleased with the variety of items…

Very pleased with the variety of items available, the specific five items we ordered), communication, and delivery. Will certainly check this company again when seeking tea/candy.

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MIKE ALLARD
MIKE ALLARD
1 reviews
10 months ago
5 out of 5 stars

No problems

No problems

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Linda Jurgela
Linda Jurgela
1 reviews
10 months ago
5 out of 5 stars

Customer service was excellent

Customer service was excellent, as well as the product was perfect.

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E Schulz
E Schulz
1 reviews
10 months ago
4 out of 5 stars

I was told the basket was not delivered…

I was told the basket was not delivered when it actually was. Glad it made it by the delivery date but did not like scrambling to figure out what happened. The delivered (Christmas) baskets were good, no complaints from recipients.

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10 months ago
5 out of 5 stars

the tea was fragrant and enticing and…

the tea was fragrant and enticing and each cup is delicious!

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