Review summary

Enact Conveyancing receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Made sure everything was sorted in the…

Made sure everything was sorted in the background. Emailed with updates and took care of everything without too much input from me.

N
Overall good service

Overall good service

S
Remortgage

Used Enact to remortgage. Pretty smooth process, kept informed throughout. Got a response via the messaging option when needed and got through on the phone every time I called. Would use Enact again.

M
They were tremendously helpful…

They were tremendously helpful throughout

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All reviews

1,000 total • Write a review

Showing 741 - 750 of 996 reviews
ES
5 out of 5 stars

Very easy to use their app

Very easy to do online, communication was great; either sending a message and someone would call back or using their live chat function, was extremely helpful when having a busy working life and being able to check and keep up to date. Was a very quick remortgage and no complications whatsoever! Thank you! :)

Date of experience: October 31, 2024

A

Ash

US

1 out of 5 stars

Just because it’s free and comes with…

Just because it’s free and comes with the product. Other than that it’s the worst experience I have faced they are extremely slow, miss communications, bad customer service and surplus charges for services they didn't provide. It’s just an awful I rather pay my local firm who provide face to face services. So Please do yourself a favour & Avoid at all cost

Date of experience: October 31, 2024

CH
5 out of 5 stars

Remortgage Excellent service from start to finish.

Excellent service from start to finish. We could see the progress on our account. Kept upto date all the way through

Date of experience: October 31, 2024

DM
4 out of 5 stars

The speed of response to e-mails.

I was very pleased about the prompt replies to my e-mails

Date of experience: October 30, 2024

P
5 out of 5 stars

They where polite honest caring nothing…

They where polite honest caring nothing was any trouble for them there a credit to the company and themselves I would recommend this company 5 stars

Date of experience: October 30, 2024

ML
5 out of 5 stars

A very helpful and professional…

A very helpful and professional service. Recommended .

Date of experience: October 30, 2024

RS
5 out of 5 stars

Foarte seriosi

Foarte seriosi! Ne-au ajutat cu remortage'ul , ne-au sfatuit sa luam deciziile corecte si potrivite . Am avut o comunicare excelenta cu ajutorul aplicatiei pe care o folosesc ei . Au raspuns in scurt timp la intrebarile noastre. Recomand !

Date of experience: October 29, 2024

HH
5 out of 5 stars

Brilliant service from Enact

Brilliant service from Enact, the live chat is really good, with instant responses!

Date of experience: October 29, 2024

MB
5 out of 5 stars

A Calm Head in a Difficult Situation

Although we had a short chain, there were complications caused by the other party's solicitors. My conveyancer was calm and reassuring during the whole process and was responsive to our requests. A stressful situation was made somewhat easier by their expertise and responsiveness. I have bought and sold property using Enact and I will use them again should I sell/buy again. I would thoroughly recommend them.

Date of experience: October 29, 2024

SE
4 out of 5 stars

Efficient and painless

It was a painless transaction where Enact's tracking system kept me up to date letting me know when I needed to fulfil my obligations. The whole transaction took shorter than originally anticipated. At the beginning they called me to set me on my way. I am only giving 4 stars as this wasn't a very complex transaction, staying within the same provider but needed conveyancing due to product type change.

Date of experience: October 29, 2024

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